More on Waterstones
News
Waterstones profits fall as IT issues cause order backlog
Waterstones’ full-year profits declined despite a boost in sales as issues with stock distribution technology caused a backlog of orders.
Analysis
How inflation has forced retailers to adapt their loyalty schemes
As inflation has run rampant and customer confidence plummets, retailers have increasingly turned to loyalty schemes to drive sales. Retail Week takes a look at how six retailers have adapted their programmes to appeal to cash-strapped customers