All Customer articles
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News
TikTok Shop head of UK says European expansion is a ‘natural step’ for growth
TikTok Shop’s head of UK Jan Wilk told Retail Week that expanding in Europe is a “natural step” in the platform’s growth journey.
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Opinion
‘The Co-op’s values may set it apart, but it’s value that’s front of mind for shoppers’
The Co-op’s launch of an Aldi price matching scheme should reassure customers on price-competitiveness, believes Retail Week executive editor George MacDonald
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News
UK retail sales rise for the second consecutive month, according to the ONS
UK retail sales inched up in February, marking the second consecutive month of growth, according to the Office for National Statistics (ONS).
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News
The Very Group to launch new beauty hub driven by tech transformation
Online retailer The Very Group is launching a new platform dubbed “Beauty Inspiration Hub” driven by its new tech overahul through its cloud-based system.
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News
Deliveroo launches ‘Morrisons More’ loyalty scheme for grocery customers
Deliveroo has today launched Morrisons More loyalty scheme on its app for grocery customers, becoming the first app to integrate the scheme into its platform.
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News
Google Retail reveals the top trending searches ahead of Mother’s Day
Google Retail has released its latest search trends consumer report ahead of Mother’s Day on March 30.
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News
Spring statement brings no new pain for retail – but no relief either
While today’s spring statement did not have any more unexpected tax rises in-store for retail, it also did not deliver any relief for a sector still coming to terms with the October Budget.
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News
UK inflation falls ahead of chancellor’s spring statement
Inflation across the UK has fallen further than expected ahead of chancellor Rachel Reeves’ spring statement later today.
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Opinion
‘You won’t capture a tech-savvy generation by fixing your internal finance platform’
Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms
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Gallery
Service and sustainability centre stage at first new Whole Foods UK store in over a decade
Whole Foods has today opened its first new UK store in over a decade, featuring full-service fish, meat and cheese counters, as well as food on-the-go offerings and a wellness and beauty department.
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News
Co-op to launch ‘biggest ever value campaign’
C-store specialist Co-op has waded into the looming UK grocery price war, launching its first-ever Aldi price match as part of its “biggest ever value campaign” launch ever.
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Interview
Q&A: DFS CEO Tim Stacey on finding growth in a market slowdown
DFS group defied consumers’ big-ticket jitters with strong order growth in its last results, and upped its profit guidance to boot.
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News
Fortnum & Mason launches rapid delivery service
Famous London food retailer Fortum & Mason has launched an on-demand delivery service.
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Innovation of the Week
Tesco trials weighing trolleys at checkout to tackle theft
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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News
Asda cuts prices on thousands of products
Asda is slashing prices on thousands more products as it continues its commitment to value.
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News
Consumer confidence improves but mood remains ‘fragile’
Consumer confidence increased in March due to the public seeming more positive about the economy – but there are warnings that confidence is still “fragile”.
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News
‘Destination wellness zone’ to make its debut at Westfield London
Leading shopping mall Westfield London is to unveil a dedicated health and wellness area which it described as “a major milestone in the centre’s evolution”.
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News
Footasylum hails ‘best-ever’ performance amid ongoing store investment
Footasylum has reported its “best-ever” financial performance as it continues to invest in its store estate and omnichannel retail experience.
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News
Marks & Spencer launches spring fashion advertising campaign
Marks & Spencer has unveiled a spring advertising campaign to promote its new season’s womenswear.
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Analysis
Covid-19 five years on: what has changed for retail?
Thanks to new data from Kantar, GfK and EY, we can show you how the pandemic changed the way Brits live and shop five years on, and what these lifestyle changes mean for retail today and for the future.