All Technology articles
-
AnalysisAdapt, refine and transform: the trends shaping what’s next for supply chains
As retail continues to ride wave after wave of disruption, what can we expect in the coming months for supply chains and what must 2026 strategies entail for businesses to sustain growth?
-
AnalysisM&S cyber attack: What happened and what can retailers learn from it?
Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments
-
EventsWickes, Deliveroo and EE’s digital strategies revealed
Retail Week’s Digital Summit returns on Thursday May 8, peeling back the curtain on retailers’ digital strategies for the year ahead. Here we shed light on Wickes’, Deliveroo’s and EE’s priorities.
-
Retail VoiceHow retailers can unlock savings in uncertain times
With pressures ranging from international uncertainty to NI increases, Acopia takes a look at how retailers can achieve more with less in unprecedented times
-
NewsTHG revenue slips following Ingenuity demerger
THG has reported a decline in sales following its demerger from the group’s technology division, Ingenuity.
-
NewsChatGPT launches new search function to ‘improve shopping experience’
ChatGPT has today rolled out a new functionality in its search feature which allows customers to search for, compare prices and buy products.
-
NewsMarks & Spencer stands down warehouse agency staff as it battles cyber attack
Marks & Spencer has told agency workers at its main distribution centre to stay at home as it faces the ongoing fall-out from a cyber attack.
-
Retail VoiceThree steps to unified commerce success
When it comes to consumer preferences, it’s clear shoppers enjoy and expect a unified experience, Shopify’s Deann Evans examines why commerce needs to be more than just the store for success
-
Innovation of the WeekHolland & Barrett partners with logistics company for sustainable stock replenishment
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
-
NewsM&S suspends online orders as cyberattack continues to take toll
Marks & Spencer has suspended customer orders through its websites and apps as it battles to address a cyberattack.
-
NewsShoplifting has reached yet another record high
Shoplifting offences recorded by police in England and Wales have yet again reached its highest level, according to the Office for National Statistics (ONS).
-
NewsMarks & Spencer provides update following ‘cyber incident’
Marks & Spencer has provided an update for its customers and operations following its recent ‘cyber incident’.
-
-
AnalysisThe tech strategies powering Boots, Ikea, Pets at Home and more
Retail Week’s latest report reveals the tech strategies of 10 trailblazing retailers. Here, we look at how Boots, Ikea and Pets at Home are driving digital change
-
NewsMarks & Spencer calls in external experts following ‘cyber incident’
Marks & Spencer has called in external experts to advise after suffering a “cyber incident” over the last few days.
-
NewsPrices and product availability among biggest pain points for customers
Prices and product availability were ranked among the top pain points for customers when shopping, according to a new report by Happy or Not.
-
AnalysisSocial commerce, live shopping and VR: the innovations powering digital shopping in 2025
Retailers are continually experimenting with novel innovations designed to engage shoppers, boost basket spend and drive loyalty. Here we explore the tech and tools powering the World’s Best Ecommerce Retailers
-
Innovation of the WeekWalmart uses geospatial technology to extend delivery network
Walmart has implemented new geospatial technology in an attempt to expand its delivery services to an additional 12 million US households
-
Retail VoiceAccommodating the future of UK retail
As retailers look ahead at buildings fit for the future Tritax’s Mark Fergusson examines why firms should blend both cutting-edge tech and the power of people
-
NewsSuperdrug unveils new digital screens and investment in healthcare ambassador programme
Superdrug has launched new digital screens in store, along with a new £1m investment into a healthcare ambassador programme.
