All Technology articles
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Analysis
What shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
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News
Deliveroo has partnered with Accessorize for rapid delivery in time for Christmas
Deliveroo and fashion, jewellery, and gifting retailer Accessorize have joined forces to offer London-based customers on demand delivery in time for Christmas.
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Innovation of the Week
Boden partners with Peak AI to optimise trading and sales
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion
‘After years of erosion, it’s time to reclaim retail’s lost profit pool’
Retail’s profit margins have been eroded over years, but OC&C’s Matt Coode has some imaginative ideas about how they can be boosted by embracing the great position of strength retailers hold as a window to the consumer
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Analysis
Selfridges, Currys and Nobody’s Child among world’s top 50 retail innovators
The UK is home to almost a third of the retailers and brands leading the way in tech and digital advancements globally, Retail Week’s new report reveals
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News
Morrisons will ‘gradually cease’ deliveries from an Ocado warehouse in southeast England
Supermarket chain Morrisons has said it will “gradually cease” deliveries from Ocado’s automated warehouse in Erith, southeast England, but will still utilise Ocado’s central England warehouse.
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News
Lookfantastic’s beauty AI tool set to generate a spike in sales over Black Friday
THG-owned Lookfantastic expects its beauty AI tool to generate a spike in sales over Black Friday as it has seen a surge in users since its launch last year.
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Retail Voice
From sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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News
Gymshark launches innovation lab to find ‘game-changing solutions’
Fitnesswear retailer Gymshark is on the hunt for exciting start-ups to join a newly launched innovation programme.
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Analysis
What are shellshocked retail c-suites doing to mitigate the Budget?
As anger at the recent Budget turns to, if not quite acceptance, at least reflection, Retail Week looks at how leaders and senior teams might mitigate its effects
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News
Number of retail employees using unapproved generative AI at work skyrockets
The number of retail employees using generative AI at work that’s unapproved or unprovided by their employer has soared year on year.
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Retail Voice
Six steps to successful stock accuracy
When it comes to tackling loss prevention, it helps to reframe it as profit protection. Zebra Technologies’ Mike Finch explains how doing so can lead to 99% stock-counting accuracy
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Analysis
Inditex: how Zara’s parent company is thriving while other high street brands are barely surviving
From a small family-run business to a global fashion phenomenon, Inditex is dominating the high-street fashion space and has established itself as a firm favourite among a broad range of shoppers. But while it remains under the radar, staying out of the headlines for all the right reasons, Retail Week looks at how the Zara owner reached its royalty status
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Innovation of the Week
Ninja partners with US smart TV company for shoppable ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail Voice
Black Friday needn’t be ‘Fraud Friday’ if AI is adopted to stop crime networks
With more than £9bn expected to be spent in the UK alone over the Black Friday weekend and approximately 10% estimated to be lost to fraudsters, Gowling WLG’s John Coldham examines how new technology can help
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Opinion
‘Retailers are heading into a challenging period of adjustment post-Budget’
To make the numbers work post-Budget, retailers face tough choices to balance spiralling costs with the need to invest in productivity-enhancing areas such as technology. There is some action they can take though, points out Alvarez & Marsal’s Erin Brookes
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News
Currys is making tech upgrades and store improvements ahead of Christmas
Currys is making enhancements to its omnichannel offering through tech upgrades and in-store improvements ahead of the busy festive season.
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Opinion
‘Retailers who miss the shift in customer interactions are likely to face an existential risk’
Shoppers are taking inspiration and guidance from a much wider range of sources than their preferred retailer, observes Accenture Song’s Sarah Lambert. That means retailers need to reach customers in new ways across new formats
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Analysis
AI adoption: What are the barriers to entry and how can retailers overcome them?
AI is not a new phenomenon, yet retailers are at different stages of implementation with some having leveraged AI long ago in the supply chain, whereas others are still finding their feet with the tech