All AO (Appliances Online) articles – Page 10
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News
Agenda: Kingfisher, Bonmarché and Black Friday
Retail Week looks ahead to the next seven days with updates from Bonmarché, Kingfisher, AO.com and Mothercare preceding Black Friday.
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Analysis
Retail Week Awards: A look at the best tech innovations
As the shortlist for the Retail Week Awards 2017 is revealed, we put a spotlight on the retailers competing for Customer Technology Innovation award.
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News
Currys and AO.com hit back at Which? Black Friday probe
Currys PC World and AO.com have attacked a Which? report raising questions marks over their Black Friday deals.
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Analysis
Retail Week Awards: Spotlight on the etail contenders
As the shortlist for the Retail Week Awards 2017 is unveiled, we take a closer look at the etailers contending for the OC&C Pure-Play Etailer accolade.
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News
Retail Week Awards: A look back at 2016's customer experience winner Ao.com
As the shortlist for the Retail Week Awards 2017 is unveiled, we look back at 2016’s winners. Today, Ao.com - winner of Customer Experience Initiative of the Year.
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Analysis
Online secret shopper: John Lewis’ ecommerce strategy
John Lewis has taken a number of risks with their omnichannel strategy that could ultimately determine overall performance.
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News
Ao.com boosts its London business with new warehouse deal
Electricals etailer Ao.com has agreed a ten-year lease on a new distribution centre in Heathrow to boost its business in London.
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Analysis
Dixons first-quarter like-for-likes rise: what the analysts say
Dixons Carphone posted a 9% increase in its first-quarter sales, bolstered by strong like-for-likes. Here’s the City’s reaction.
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Video
Interview: Argos boss John Walden on the retailer’s digital transformation
As he prepares to stand down following the Sainsbury’s deal, John Walden recalls how he made Argos more than a catalogue specialist.
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News
Ao.com posts first-quarter sales rise driven by European growth
Ao.com’s first-quarter UK and European sales rose as the etailer’s full-year forecasts remain unchanged despite “economic uncertainty”.
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Analysis
Analysis: Retail's amazing company cultures delivering commercial success
Retailers are in constant competition to attract the best talent. What underpins good financial performance in the industry is not just product or price, but often people.
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News
Ao.com full-year losses widen, new chairman revealed
Ao.com’s full-year operating losses have widened as investment in Germany and costs from launching in the Netherlands took their toll.
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Data
Data: The 15 best retailers to work for in the UK – according to employees
In a ferociously hard-fought retail environment, attracting and retaining the best staff can make a competitive difference.
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Analysis
Analysis: Ao.com targets computer category as disruptive strategy rolls on
Since floating in February 2014, the plucky electricals etailer Ao.com has endured a somewhat rocky ride on the stock market.
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News
April Fools' Day 2016: Were you duped by these retail wind-ups?
Retailers have launched a host of wild and wacky April Fools’ Day pranks to fool customers. Retail Week casts its eye over some of the best.
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News
Ao.com posts better-than-expected performance in fourth quarter
Electricals etailer Ao.com has reported a better-than-anticipated fourth-quarter performance, with revenue and earnings ahead of expectations.
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Video
The tyranny of awe – the 10 principles AO runs its business by, according to chief John Roberts
AO.com has experienced huge success in recent years, from launching an IPO to seeing off one of its great rivals.
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News
Winners of the Retail Week Awards 2016
Waitrose managing director Mark Price won the Oracle Outstanding Contribution to Retail accolade at the Retail Week Awards with Oracle.
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Analysis
Watch: Ao.com boss John Roberts on living wage and bricks and mortar
Boss of Ao.com John Roberts joins the Retail Week Live Studio to discuss the future of the online retailer and the state of the industry.
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Analysis
People moves: Andy Murray joins Asda from WalMart and all the February moves
Chief customer appointments dominate in February as Asda, Kingfisher and River Island all reconfigure their strategies around shoppers.