All AO (Appliances Online) articles – Page 3
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NewsAO pulls plug on Tesco shop-in-shop partnership
AO has ended its in-store tie-up with Tesco, closing its shop-in-shops after almost two years.
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NewsAO launches £40m share placing after insurer cuts cover
Pureplay electricals giant AO is aiming to raise £40m through a share placing weeks after its credit insurance for suppliers was cut.
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NewsAO shares plummet as insurer cuts cover
Questions have been raised over AO’s finances after its credit insurer reduced its cover.
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AnalysisWinning the war for talent: How to attract and retain the workforce of the future
With staff shortages widespread across the sector, the Great Resignation far from over and the cost-of-living crisis only just beginning to play out, retail has reached an inflection point when it comes to its workforce.
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NewsAO scraps German business following strategic review
Electrical goods etailer AO.com has taken the decision to close its German business after eight years of trading, following a strategic review into its performance.
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NewsAO focuses on cash generation as sales fall
Electrical goods etailer AO.com has posted a fall in sales and said it would focus on cash generation in turbulent market conditions.
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NewsAO to review German business as supply issues and marketing costs bite
AO has said it will explore options for its German arm as a number of issues impacted its revenues over the past nine months.
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Opinion‘The era of Covid-forgiveness is over – retail must put service at the top of the agenda’
Shoppers were willing to put up with lower standards of service while they and the retailers they relied on navigated the health emergency. But now, as conditions normalise, they expect better. Good service will increasingly characterise retail success but a poor experience will be punished, argues Luke Tugby.
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AnalysisWho will be the retail winners and losers of 2022?
Which retailers will fly and flop in the year to come? We asked retail experts to share their tips for 2022.
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NewsAO boss laments Xbox and iPhone shortages as Black Friday nears
AO chief executive and founder John Roberts told Retail Week that small consumer electricals have been the worst affected by supply chain issues in the lead up to the festive season.
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NewsAO slashes profit guidance as product shortages batter festive forecasts
AO has swung to a loss and slashed its full-year profit guidance after ongoing supply chain disruption and the HGV driver shortage battered its golden quarter expectations.
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Opinion‘It’s the power of imagination that makes technology deliver brilliantly for customers’
Retailers are still just scratching the surface when it comes to leveraging tech for the benefit of the consumer, writes Danny Emmett, chief operating officer of AO.com.
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AnalysisFrom float to flop – why the pandemic’s winners are struggling on the stock market
For retail businesses booming during the pandemic, an IPO seemed like the natural next step. Yet for many of the 2020 winners share prices have plummeted – Retail Week asks why.
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NewsAO warns supply chain ‘disruption’ will trigger profit decline
AO.com has said that “challenging market dynamics” across the UK and Germany have constrained its sales growth, and that it anticipates a decline in full-year profits as a result.
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AnalysisAnalysis: How can retail respond to ‘The Great Resignation’?
As retail and hospitality get back to business, something seems to be missing – staff. Dubbed ‘The Great Resignation’ in the US, the UK is also being hit by workers who have had time to take stock over the pandemic and, in many cases, decided to change path.
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Opinion‘No one wants to hear the pandemic used as an excuse for poor service any more’
This summer of sport has provided endless moments of inspiration for all of us as we start getting back to normality after a difficult year: determination, grit, teamwork, discipline, heart.
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Opinion‘Climate change will collide with business as usual – retailers need to act now’
The Covid pandemic may finally be starting to cool down, but attention this week has shifted to another crisis that’s threatening to boil over – climate change.
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Future LeadersWhat can retailers do to meaningfully support transgender customers and employees?
Pride Month may be over, but the work needed to create real change is not. Retail Week analytical journalist Eleanor Smith asks, if equality isn’t contentious, why are trans identities?
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NewsAO plots European expansion as German business rebounds
After returning AO.com’s German arm to profitability, boss John Roberts is eyeing expansion into France, Italy and Spain in the near future.
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NewsAO.com back in the black as Covid drives soaring sales and profits
Pureplay electricals specialist AO.com has reported a return to operating profit driven by a surge in sales and EBITDA.