All AO (Appliances Online) articles – Page 7
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Opinion
Move of the Week: AO.com's John Roberts back in top job
Anyone who believed John Roberts would struggle to be fulfilled by a role focused purely on “innovation and inspiring AO.com’s people” looks to have been proven right.
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News
AO founder John Roberts to take back chief executive role
AO.com founder John Roberts is to take on the chief executive role once again after handing the reins over to Steve Caunce two years ago.
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News
AO.com cashes in on Black Friday with record November
AO.com has registered an increase in third-quarter sales, fuelled by its “highest sales month ever” in November.
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News
AO.com shrinks losses and smart home drives sales
AO.com has posted reduced interim losses despite the UK market for white goods “becoming tougher than expected” as newer categories drove sales growth.
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Analysis
Black Friday – what retailers should expect this year
Black Friday has transformed UK retail in the run-up to Christmas in recent years.
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Opinion
Opinion: Is AO's mobile phone acquisition a smart call?
AO.com plans to dial up growth with the acquisition of online smartphone specialist Mobile Phones Direct – but does the purchase represent a smart call?
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News
AO World to acquire Mobile Phones Direct
AO World is to buy online phone retailer Mobile Phones Direct for £32.5m as it turns up pressure on Dixons Carphone.
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Analysis
Analysis: How retailers can create a digital culture
In this exclusive extract from his new book, 100 Practical Ways to Improve Customer Experience, Martin Newman highlights how businesses can stay relevant in the new environment.
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Opinion
Opinion: Customer-centric culture should be top of menu
Does your business spend more time thinking about its strategy or its culture?
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News
Agenda: Mothercare, Hotel Chocolat, Sports Direct, AO
Retail Week looks ahead to the next seven days, with updates from Sports Direct, Hotel Chocolat and AO.com all on the agenda.
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Opinion
John Roberts: Complacency has killed high street jobs
The death of the high street is a much-used term, but some bricks-and-mortar retailers are starting to pay the price for not inventing their own future.
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Analysis
Move of the week: AO.com promotions reflect its culture
Management restructures are very much de rigueur as retailers adapt to changing market conditions and look to capitalise on their strengths.
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News
AO overhauls top team ahead of brand and services push
Electricals etailer AO World has reshaped its top management as it seeks to make the most of existing business strengths and chase new opportunities.
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News
AO.com full-year losses widen despite sales rise
AO.com has slipped further into the red despite increased sales as Britain’s Got Talent marketing costs and the weak pound bit into its bottom line.
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News
Agenda: WH Smith, Quiz, Joules and AO update the market
Retail Week looks ahead to the next seven days, with updates from WH Smith, Quiz and Joules on the agenda, plus the latest BRC retail sales figures, all on the agenda.
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News
AO World full-year sales spark as margins improve
AO World said sales and margins improved in its last full year, driven by strong trading at its fledgling European business and reduced advertising spend.
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Analysis
Analysis: How to measure success in the multichannel age
Like-for-likes, EBITDA, NPS score? What is the real measure of success in the multichannel age? Gemma Goldfingle investigates.
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Opinion
Opinion: Etailers look primed for success in the City
If January is anything to go by, 2018 is shaping up to be the year of the etail stock.
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News
AO.com delivers sales rise over Christmas peak
AO.com reported double-digit sales growth in the UK across the vital golden quarter spanning Black Friday and Christmas.
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Data
Retail league table: Christmas trading 2017
Find out how retailers have performed during the critical Christmas 2017 trading period, with our league table comparing like-for-like sales.