All Boots articles – Page 18
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OpinionComment: Milk crisis and VAT revolt offer lessons in customer experience
From the aisles to the airports, some of retail’s biggest names have faced open revolt from suppliers and shoppers over the past week.
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NewsTesco, Superdrug and Boots to be given access to NHS medical records
High street pharmacies Tesco, Superdrug, Boots and Lloyds will be given access to patients’ medical records in a bid to ease pressure on family doctors.
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OpinionComment: The seven deadly sins of customer relationships
Point of sale plays a crucial role in enhancing customer relationships – yet many retailers are not optimising their checkout experience.
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NewsMillions unable to use Apple Pay but retailers pleased with feedback
Millions of consumers were unable to use Apple Pay following its UK launch, but retailers have been pleased with feedback on the service.
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NewsGraze capitalises on grocers seeking to provide healthier snacks
The boss of snacks brand Graze has said it will benefit from shops aiming to provide fewer sugary products in so-called “guilt lanes”.
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NewsGraze launches into UK shops as next step in expansion plans
Online snacks brand Graze.com is launching into more than 1,600 shops, including branches of Sainsbury’s, Boots and WHSmith.
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NewsWalgreens Boots Alliance appoints Pessina as CEO and buys Liz Earle
Walgreens Boots Alliance has appointed Stefano Pessina as its chief executive and acquired British beauty brand Liz Earle.
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AnalysisThe 15 best retailers to work for in the UK in 2015 – according to employees
In a ferociously hard-fought retail environment, attracting and retaining the best staff can make a competitive difference.
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AnalysisAnalysis: The top 50 retailers by online traffic in the UK, 2015
Multichannel retailers performed well in IMRG’s top 50 online retailers ranking, with a number of high street brands rising in the rankings in April.
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VideoThe Retail Week: Boots, Apple Pay, Sainsbury's and Iceland results
News editor James Wilmore and executive editor George MacDonald discuss the top stories from the past seven days.
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NewsBoots boss "pleased" with Asos click-and-collect tie-up
Boots’ boss has revealed he is “pleased so far” with a trial in 12 of its stores allowing Asos customers to collect online orders in-store.
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AnalysisAt a glance: How Apple Pay works and the retailers that will accept it
Apple Pay will launch in the UK in July and will be in use at retailers including Boots and Lidl. Here is how it works and where it will be available.
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VideoWatch: Boots president on restructuring, Apple Pay and multichannel
Boots president Simon Roberts spoke to Retail Week’s James Wilmore about the retailer’s planned restructure and its focus on multichannel.
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NewsBoots revives annual UK staff bonus scheme after strong performance
Walgreens Boots Alliance has reinstated an annual bonus scheme for UK Boots staff after it was put on ice last year, Retail Week can reveal.
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AnalysisAnalysis: Why non-food retailers such as BHS are entering the grocery fray
BHS and Holland & Barrett are among a number of non-grocery retailers plotting expansion into food. Retail Week examines the growing market.
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AnalysisVideo: A concise history of loyalty schemes in sixty seconds
In sixty seconds Caroline Baldwin takes a brief look at the history of loyalty schemes, how they evolved and what’s to come.
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NewsWalgreens Boots Alliance to close 200 US stores as part of cost-saving initiative
Walgreens Boots Alliance has revealed plans to close 200 stores in its US retail pharmacy division as part of a three-year cost-saving initiative.
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NewsRetail Week Live: Stefano Pessina says Walgreens Boots is committed to high street
The boss of Walgreens Boots Alliance has said that despite the rise of the internet, high street stores remain important for the newly merged group.
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OpinionComment: Is loyalty worth the cost?
Loyalty schemes should create happy customers and provide valuable insights into shopping habits, but are they worth it?
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AnalysisAnalysis: Grand Central and Birmingham’s retail reinvention
Grand Central Birmingham is one of four shopping centres opening in 2015 and will have one of the largest John Lewis stores outside London.