All Consumer insight articles
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Data
Winners and losers: Which retail categories enjoyed a bumper year and which ones struggled?
To find out which sectors are feeling very merry going into the new year, and which had a tougher time in 2024, we asked retail data experts CACI to track how spend has shifted this year
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Retail Voice
How retailers can succeed in 2025
As we embark on a fresh new year Shopify’s Deann Evans examines how retailers can set themselves up for success in 2025 by focusing on unified commerce and optimising efficiencies
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Opinion
‘At Christmas most people shop with their hearts and if they can spend, they will’
Dire predictions about retail’s Christmas performance are almost as traditional as holly and mistletoe, but rarely come true, says Charlotte Hardie
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News
Boots has revealed the biggest beauty trends of 2024
Boots has unveiled the biggest beauty and wellness trends of this year by using customer sales and search data.
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News
Consumer confidence has inched up ahead of Christmas
Consumer confidence has increased by one point in December, but the public are still cautious about the economic outlook and spending big money.
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Report Store
How They’ll Spend It 2025
Exclusive research with 1,000 UK consumers on where they intend to spend in 2025
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Data
Data: How 1,000 UK shoppers will spend their money next year
A massive 73% of consumers are “worried” about the high cost of living and 37% are reducing their spending as a result, Retail Week’s new report reveals.
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News
eBay has launched a trade-in option in the UK
eBay has launched a trade-in option in the UK to give customers the opportunity to give new life to their old tech while making extra money.
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Analysis
Blag Friday? 40% of shoppers convinced deals aren’t real
Despite more shoppers reporting that they would be looking for bargains on the weekend than not, 40% of UK shoppers don’t believe that Black Friday discounts of 50% or more are actually real.
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News
Consumers predicted to leave it late but spend big this Christmas
While the build-up to the golden quarter has been glacial, new predictive data from PwC shows that consumers are set to spend big this Christmas.
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Data
Ranking: The 50 most popular retail websites on Black Friday
Payday weekend propelled Black Friday into a bumper shopping weekend for Brits but which retailers lured in the most shoppers? Thanks to exclusive data compiled by Similarweb for Retail Week, we can reveal the victors of the promotional bonanza
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Analysis
Re-engineering buy now, pay later: the rise of responsible consumerism
Retailers are open to providing new-style financial services to shoppers, but the industry knows it must focus on “responsible consumerism” as relationships with shoppers evolve.
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Analysis
What shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
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Analysis
After a slow start to the golden quarter, here’s how Black Friday sales are looking
While Black Friday spend has been slightly subdued in the past couple of years due to low consumer confidence, a cost of living crisis, and the event typically falling before payday, this year is looking like a different story
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News
Lookfantastic’s beauty AI tool set to generate a spike in sales over Black Friday
THG-owned Lookfantastic expects its beauty AI tool to generate a spike in sales over Black Friday as it has seen a surge in users since its launch last year.
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Retail Voice
From sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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News
Number of retail employees using unapproved generative AI at work skyrockets
The number of retail employees using generative AI at work that’s unapproved or unprovided by their employer has soared year on year.
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News
Increasing shop prices herald return of inflation, BRC warns
The British Retail Consortium has warned we are beginning to see the return of inflation due to the measures announced in the Budget, as shop prices rose in October.
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Innovation of the Week
Ninja partners with US smart TV company for shoppable ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail Voice
Black Friday needn’t be ‘Fraud Friday’ if AI is adopted to stop crime networks
With more than £9bn expected to be spent in the UK alone over the Black Friday weekend and approximately 10% estimated to be lost to fraudsters, Gowling WLG’s John Coldham examines how new technology can help