All Consumer insight articles – Page 2
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Opinion‘You won’t capture a tech-savvy generation by fixing your internal finance platform’
Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms
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GalleryService and sustainability centre stage at first new Whole Foods UK store in over a decade
Whole Foods has today opened its first new UK store in over a decade, featuring full-service fish, meat and cheese counters, as well as food on-the-go offerings and a wellness and beauty department.
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InterviewQ&A: DFS CEO Tim Stacey on finding growth in a market slowdown
DFS group defied consumers’ big-ticket jitters with strong order growth in its last results, and upped its profit guidance to boot.
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NewsConsumer confidence stabilises as Gen Z gears up to spend
Consumer confidence has stabilised in March following a record low in February, with younger shoppers, particularly Gen Z consumers, expected to spend more.
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NewsHolland & Barrett to launch its first experience store
Holland & Barrett is launching its first experience store as it continues its investment into transforming stores.
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NewsTesco tops list of ‘most considered’ UK grocers while Aldi remains best rated for price
Tesco has topped the list of UK customers’ “most considered” supermarkets in the country, while discounter Aldi is the top rated for price, Retail Week can reveal.
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Innovation of the WeekMarks & Spencer launches ‘one ingredient’ cornflakes
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsUK retail sales inch up but gloomy weather drags down fashion
UK retail sales inched up in February, although gloomy weather hampered fashion and non-food categories were generally muted.
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AnalysisCharity shops, green brands and Vinted: how do modern women really shop?
In honour of International Women’s Day, we’ve teamed up with CACI to reveal just how nuanced the modern female shoppers are.
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Innovation of the WeekNew initiative launches to tackle beauty retail’s waste problem
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsM&S among winners as Brits spend nearly £1bn on Valentine’s Day
Retailers took home nearly £1bn in sales linked to Valentine’s Day 2025, according to February spending data from NIQ.
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AnalysisChatbots are now dominant. To make them better, get your data in order
Two years ago next week, OpenAI launched GPT-4. As the AI hype cycle ebbs and flows, it is easy to forget that this felt like a massive step forward in generative AI capabilities
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NewsEvening commute is 'sweet spot' for Greggs as it eyes late-night sales
Food-to-go specialist Greggs has said the evening commute is a “sweet spot” for sales as it eyes further opportunities for trading later in the day.
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Retail VoiceEntering a new frontier of retail loyalty
As consumer loyalties evolve, TCC Global’s Seb Hill examines why retailers should be looking beyond price in 2025 to ensure shoppers keep coming back
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NewsSports Direct launches new membership programme in latest loyalty push
Exclusive: Sports Direct has launched a new benefit-based membership programme in a bid to boost customer loyalty, Retail Week can reveal.
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Opinion‘Keeping it real is essential when venturing into social commerce such as TikTok Shop’
Lidl has become the first grocer to sell through TikTok Shop. Its approach is a good example of how retailers can best use the platform, says Kantar’s senior client director Daniel Fanshawe
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DataForget Blue Monday, growth in UK retail sales was another positive surprise from January
The release of the ONS’ retail sales on Friday was the latest in a surprisingly positive flurry of economic indicators in what is supposed to be the saddest month of the year
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NewsRetail sales crept up in January following four months of falling
Retail sales volumes crept up in January 2025, a change in direction following four consecutive months of falling.
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Opinion‘You could be forgiven for thinking that a new cost-of-living crunch is upon us’
Hard-pressed consumers, like retailers, face unwelcome cost increases in the next few months and that has implications for spending, says Retail Week executive editor George MacDonald
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NewsConsumer confidence hits ‘new low’ as energy bills rise looms
Consumer sentiment has stepped back this month, when confidence in the state of the economy fell.
