All Consumer insight articles – Page 20
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OpinionOpinion: We must become a nation of 'customer-keepers'
There’s no doubt that retailers across the UK are navigating very stormy waters. The ability to shop anytime, anywhere, anyhow has changed consumer behaviour more profoundly and rapidly than ever before.
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Retail VoiceTop five consumer trends set to shape retail in 2019
As the retail industry continues to evolve rapidly, led by advancements in digital channels and consumer preferences, Kelkoo explores this year’s essential trends.
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NewsAnalysis: The hot growth categories of 2019
Athleisure and vegan foods were previously untapped sources of sales growth in recent years. What are the emerging trends which will drive consumer spend in 2019?
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Retail VoiceAre you mobile ready? Your customers certainly are
Worldpay research shows mobile has become an established channel for consumers – but are retailers making the most of m-commerce?
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VideoWatch: the macro factors driving spend in 2019
Widespread concern over the political and economic outlook and household finances will weigh heavily on global consumer spending decisions this year, an exclusive survey of 10,000 consumers reveals.
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VideoWatch: What the Christmas footfall slump tells us about 2019
Discounting made no discernible impact on trading and footfall over Christmas, says Springboard marketing and insights director Diane Wehrle.
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VideoWatch: Game-changing retail technology from NRF
Every retail tech company worth its salt descended on NRF, each showcasing the latest innovations. Here is Retail Week’s round-up of the technology that might make an impact.
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DataInfographic: Two thirds of shoppers set to replace cards with mobile payments
Some 63% of shoppers believe their phones will replace physical credit or debit cards as their main method of payment in five years’ time.
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Retail VoiceHow data can make or break deliveries at Christmas
The festive trading quarter this year has seen most retailers grabbing the online opportunity by the baubles.
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DataGen Z: inside the minds of retail’s chief disruptors
Generation Z consumers view bricks-and-mortar stores as their preferred shopping channel, new Retail Week research has revealed.
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NewsPotential buyers eye up Mahabis
Several interested parties are considering whether to buy upmarket etailer Mahabis following its collapse into administration at the end of last month.
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NewsRetail CVAs increase seven-fold in 2018
The number of large retailers launching company voluntary arrangements (CVAs) increased seven-fold last year, according to Deloitte.
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DataJust 2% shop for presents in week before Christmas
Only 2% of consumers start to shop for presents in the week before Christmas, new data has revealed.
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AnalysisAnalysis: Is the online slowdown a blip or a trend?
Online retail has long been the sturdiest part of a sector struggling to navigate changing consumer appetites.
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DataWatch: How shoppers want to pay online this Christmas
In the lead up to Christmas, Retail Week quizzed shoppers on London’s Carnaby Street to get the lowdown on their online shopping habits.
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Retail VoiceRetailers face major business risks without AI
Wayne Snyder, vice-president for retail industry strategy EMEA at JDA Software, shares insight from new research that unlocks some surprising facts.
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DataInfographic: What 2,500 consumers want from airport retail
Discounts, convenience and speed of transaction will help airport retail sales take off, a major consumer study reveals.
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Retail VoiceRetail must focus on customer to survive Brexit mayhem
With Brexit negotiations disrupting the economy, investment and confidence, renewing focus on customer satisfaction has never been more crucial.
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