All Consumer insight articles – Page 3
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Opinion‘When it comes to Gen Z, businesses need to work with, not against, the zeitgeist’
The constant drip-feeding of exasperation-loaded Gen Z column inches detract businesses from keeping pace, argues Retail Week editor-in-chief Charlotte Hardie
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AnalysisCharging ahead: How BP is changing the face of forecourts
As BP opens its first retail site in Europe where it’s replaced fuel pumps with electric vehicle (EV) chargers, Retail Week visits its Hammersmith forecourt to find out more about the offering and how this will drive future rollouts.
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NewsCurrys and Deloitte have teamed up to encourage tech recycling
Currys has collaborated with Deloitte on the firm’s new ‘recycle for good’ campaign to encourage its 25,000 UK staff to recycle old tech at Currys stores.
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NewsMorrisons adds ‘bonus layer’ to membership scheme
Supermarket Morrisons is adding a new tier to its membership offering, launching More Card Stamps loyalty promotions.
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DataCashless kids: why young shoppers with digital pocket money are retail's next customer base
One of the sleeper trends of the last decade has been the digitisation of pocket money as parents use prepaid cards to manage their kids’ spending power.
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NewsPerfume and makeup have outranked wine and chocolate as top Valentine’s gifts
New Shopify data has revealed that perfume and makeup are the most popular gifts this Valentine’s Day in the UK.
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AnalysisWages are rising but will that filter through to an uptick in consumer spending?
Retailers do not have many reasons to be cheerful right now, but a lift in consumer spending would be a very welcome balm for some of their troubles.
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DataValentine’s Day: what shoppers are searching for this year
Brits are excited for Valentine’s Day. According to Google, over the past 24 hours, the UK has become the number two country searching around the day of love worldwide, behind only the romantics over in Nepal. But what do they want to buy?
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NewsCurrys boss says AI will be the ‘single biggest tech trend since the tablet’
Currys chief executive Alex Baldock has said the retailer expects AI to be the “single biggest tech trend since the tablet” as more customers adopt AI products.
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AnalysisFrom AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
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AnalysisThe shoplifting epidemic has become ‘anti-capitalist inspo’ for well-off Gen-Zers
Casual pilfering has become a rebellious anti-capitalist statement and a response to cost-of-living pressures for young shoppers. But what can be done to change their minds?
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NewsBoots’ new report reveals the trends set to shape the beauty industry in 2025
Boots has released its fifth annual trends report revealing the top trends set to shape the beauty industry this year.
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AnalysisTracking the January Sales and whether retail prices are decreasing
The January sales now occupy a weird position in the British retail calendar.
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AnalysisThe power of search: How retailers can leverage AI in the discovery journey
Search engines are driving £31.4bn in annual non-food UK retail spend, but retailers are underestimating the power search can have on their revenue.
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NewsFrasers Group rolls out Frasers Plus loyalty scheme for Marks Electrical
Frasers has extended its proprietary credit and loyalty offer to online electricals retailer Marks Electrical.
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NewsGrocery sales surge driven by promotional and wellness spending
Take home grocery sales in January jumped, driven by a surge in customer spending on promotional products and on healthy food and alcohol-free drinks.
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NewsPhysical retail footfall is growing as experiential shops and office returnees drive visits
Physical retail is proving resilient as more people are visiting retail destinations thanks to the increase in experiential shops and people returning to the office.
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AnalysisBridging the gap: how retail leaders can empower store staff with technology
New exclusive staff data shows that while many retail leaders are excited about the opportunities afforded by advancing in-store technologies, the store staff themselves still have many reservations.
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DataData: Amazon, John Lewis, Asda and Tesco are CX leaders, say consumers
Retail Week recently asked 1,000 UK consumers to name, unprompted, the retailers and brands they feel provide the best shopping experiences
