All Consumer insight articles – Page 5
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Analysis
Blag Friday? 40% of shoppers convinced deals aren’t real
Despite more shoppers reporting that they would be looking for bargains on the weekend than not, 40% of UK shoppers don’t believe that Black Friday discounts of 50% or more are actually real.
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News
Consumers predicted to leave it late but spend big this Christmas
While the build-up to the golden quarter has been glacial, new predictive data from PwC shows that consumers are set to spend big this Christmas.
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Data
Ranking: The 50 most popular retail websites on Black Friday
Payday weekend propelled Black Friday into a bumper shopping weekend for Brits but which retailers lured in the most shoppers? Thanks to exclusive data compiled by Similarweb for Retail Week, we can reveal the victors of the promotional bonanza
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Analysis
Re-engineering buy now, pay later: the rise of responsible consumerism
Retailers are open to providing new-style financial services to shoppers, but the industry knows it must focus on “responsible consumerism” as relationships with shoppers evolve.
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Analysis
What shoppers really think of artificial intelligence in retail
Artificial intelligence is proliferating across retailers large and small, but what do consumers really think of the rise of this new, exciting, but often misunderstood technology?
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Analysis
After a slow start to the golden quarter, here’s how Black Friday sales are looking
While Black Friday spend has been slightly subdued in the past couple of years due to low consumer confidence, a cost of living crisis, and the event typically falling before payday, this year is looking like a different story
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News
Lookfantastic’s beauty AI tool set to generate a spike in sales over Black Friday
THG-owned Lookfantastic expects its beauty AI tool to generate a spike in sales over Black Friday as it has seen a surge in users since its launch last year.
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Retail Voice
From sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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News
Number of retail employees using unapproved generative AI at work skyrockets
The number of retail employees using generative AI at work that’s unapproved or unprovided by their employer has soared year on year.
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News
Increasing shop prices herald return of inflation, BRC warns
The British Retail Consortium has warned we are beginning to see the return of inflation due to the measures announced in the Budget, as shop prices rose in October.
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Innovation of the Week
Ninja partners with US smart TV company for shoppable ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail Voice
Black Friday needn’t be ‘Fraud Friday’ if AI is adopted to stop crime networks
With more than £9bn expected to be spent in the UK alone over the Black Friday weekend and approximately 10% estimated to be lost to fraudsters, Gowling WLG’s John Coldham examines how new technology can help
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Opinion
‘Retailers are heading into a challenging period of adjustment post-Budget’
To make the numbers work post-Budget, retailers face tough choices to balance spiralling costs with the need to invest in productivity-enhancing areas such as technology. There is some action they can take though, points out Alvarez & Marsal’s Erin Brookes
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News
UK shoppers are set to spend over £2bn on secondhand gifts over Christmas
Shoppers in the UK plan to spend a total of £2.05bn on secondhand gifts over this festive season as pre-loved rises in popularity, according to new research from Vinted and Retail Economics.
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News
UK retail sales fall in October after three months of growth
UK retail sales volumes fell in October after a marginal increase in September as retailers reported that Budget uncertainty affected sales.
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Opinion
‘Retailers who miss the shift in customer interactions are likely to face an existential risk’
Shoppers are taking inspiration and guidance from a much wider range of sources than their preferred retailer, observes Accenture Song’s Sarah Lambert. That means retailers need to reach customers in new ways across new formats
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News
Lidl records highest growth in customer visits of any supermarket as profits increase
Lidl has revealed it experienced the highest growth in customer visits of any supermarket last year, as revenues and profits increase.
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News
UK shoppers are expected to spend £86bn over the festive season despite ‘cautious Christmas’
Exclusive: The total spend by UK shoppers is expected to increase 1.8% to reach £86.4bn this Christmas, according to data from Rendle Intelligence and Insights shared with Retail Week.
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News
Deliveroo has called for riders to be protected from abuse in crime bill
Deliveroo is calling on the government to include its riders in the upcoming Crime and Policing Bill to protect them from abuse and violence from customers.