All Consumer insight articles – Page 6
-
Retail VoiceInsider tips to keep future shoppers coming back
No matter the demographic, shoppers’ expectations are sky-high these days, with a seamless omnichannel experience expected as standard. What can retailers do to keep future consumers happy? Worldpay’s senior director of global retail Pinar Koygun reveals all.
-
NewsRetail sales see ‘sluggish’ growth
UK retail sales slowed in December as weak consumer confidence continued to hold back spending in the festive period, according to the latest BRC-KPMG retail sales monitor.
-
AnalysisNext vs JD Sports: two very different golden quarter stories
As Next upped its profit guidance again, on the same day JD Sports issued a profit warning. Retail Week explores the differentiating factors between the two
-
AnalysisThe top retailers for CX as voted for by UK shoppers
Marks & Spencer and eBay are among the businesses named by consumers in Retail Week’s How They’ll Spend It 2024 report for offering the best shopping experiences.
-
Opinion‘Could AI-generated consumers shine a light on shoppers of the future?’
AI can be transformative but will only deliver a return on investment when harnessed with human intelligence, says Brian Kalms
-
Retail VoiceMaking promotional packaging more sustainable this Christmas
Brands face a lot of tough decisions on how they present their special edition products, especially at competitive times of year such as Christmas. Eviosys investigates what can be done to ensure eco-friendly doesn’t get forgotten this festive period
-
NewsUK consumer confidence ‘firmly in negative territory’ despite rise
UK consumer confidence had a “modest improvement” as it rose two points in December but remained “firmly in negative territory” as the cost-of-living crisis continues.
-
AnalysisThe trends and categories set to dominate Christmas spending
Following a record Black Friday and Cyber Monday, with Shopify merchants reaching a total of $9.3bn (£7.4bn) sales globally, the ecommerce platform predicts the top trends setting retailers up for a very merry Christmas
-
AnalysisGet ready for 2024 with our exclusive strategic reports
Retail Horizon 2024 is here. Now in its fourth year, gain access to Retail Week’s subscriber-exclusive strategic toolkit.
-
-
AnalysisRevealed: The real shopping priorities of 1,000 UK consumers in 2024
Featuring exclusive consumer research findings, How They’ll Spend It 2024 highlights major changes in shopping habits – and the trends that will stick next year
-
News‘Classic comfort foods’ top Waitrose food trends report
In a year dominated by the cost-of-living crisis and pressure on disposable incomes, Waitrose customers sought solace in familiar foods.
-
NewsCash usage rises for first time in decade
Consumer use of cash grew for the first time in a decade, making up 19% of all transactions, up from 15% in 2021, according to the British Retail Consortium (BRC) Payments Survey 2023.
-
AnalysisLookfantastic looks ahead to eight beauty trends for 2024
From glass haircare to skincare brands catering for Gen Alpha, THG-owned pureplay beauty retailer Lookfantastic reveals eight of the biggest trends that will shape the world of beauty in 2024.
-
Opinion‘The commute has been truncated to a walk down the hallway, and retailers must adapt’
The once-coveted commercial districts are no longer the retail gold mines they used to be. How are retailers responding to changing consumer behaviour in the “post-commute economy”?
-
Retail VoiceAre retailers ready for the last-minute holiday rush?
Planning for peak this year could be even harder with cash-strapped shoppers holding on to their pennies until the last minute. GXO’s Tony Mannix asks what it could mean for retailers this Christmas
-
DataFashion retail leaders predict what future consumers will want to buy
Leaders and product bosses from New Look, The Very Group, Matalan, Bam, N Brown, Secret Sales, Fat Face and Seasalt reveal the products and trends they expect to be big news over the next three years
-
-
NewsMore shoppers targeting Black Friday deals for Christmas shopping
More than four times the number of shoppers plan to do the majority of their Christmas shopping this Black Friday weekend this year compared to 2022.
-
Opinion‘Stores are here to stay but how should they adapt to different shopping missions?’
It’s important for retailers to think about the role of different stores in different locations and how they service individuals, says Lisa Hooker