All Consumer insight articles – Page 8
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AnalysisThe key takeaways from Next’s half-year results
Following a rise in profits and sales at Next during the first half of the year – and another increase in earnings expectations – Retail Week highlights the vital factors from the fashion retailer’s performance that have contributed to its continued success
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AnalysisKitchen nightmares: what do property market worries mean for DIY retailers?
What do the UK’s biggest home improvement retailers think about the trouble swirling in a market which closely mirrors the fortunes of their own?
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NewsRetail sales increased in August as consumer confidence improves
UK retail sales saw a boost in August as consumer confidence improved, marking the best month for non-food sales since February this year.
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NewsUK consumer confidence regains momentum in August
UK consumer confidence regained momentum in August showing signs of “renewed optimism” after it had a dramatic six-point fall in July.
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DataRanking: The top 25 coolest retailers in the UK, according to children and teens
You could be building your turnover, growing your market share and increasing your profits, but does any of that matter if you’re not down with the kids? The definitive ranking of retailers and brands that children and teens deem to be cool has been released, and it seems some unexpected brands have struck a chord with the nation’s youngsters
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Opinion‘Fashion stands out as signs bode well for retailers this Christmas’
Categories such as fashion look well positioned for success as the golden quarter nears, believes PwC’s Lisa Hooker
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Opinion‘Deflation is coming – retailers must be alive to the risks’
Inflation has been making headlines for more than a year but retailers now need to be alert to the risks of deflation, warns True’s Matt Truman
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NewsTourist tax causes London retail to lose out
Shops in London are struggling to lure tourists to stores following the government’s introduction of VAT on overseas spending.
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AnalysisWho’s shopping at Shein and which rivals stand to lose out to its success?
We asked CACI to analyse Shein’s performance to understand who’s shopping there, how often they spend, and how this stacks up against retailers with similar customer profiles like Asos, Boohoo and Very.
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NewsRetail sales slow down as damp weather kicks in
UK retail sales slowed down in the month of July as damp weather “did no favours to sales of clothing and other seasonal goods”.
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AnalysisThree ways retailers are fine-tuning customer experience
Ahead of our upcoming Consumer Summit this September, which will see leaders across the sector explore how they are redefining CX strategies, we home in on the shining examples of customer excellence across the sector.
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NewsUK consumer confidence falls six points as ‘reality starts to bite’
UK consumer confidence took a dramatic six-point dip after showing steady signs of recovery over the past six months as resilience starts to collapse and reality bites.
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Retail VoiceSix trends retailers should continue watching across the next six months
From spending on experiences to an abundance of payment options, Mastercard examines six of the biggest consumer trends retailers should be focused on for the rest of the year
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NewsCost-of-living crisis to cost households £65bn
The cost-of-living crisis is likely to go on for the next 10 months and cost households £65bn, according to the latest research by Retail Economics and Grant Thornton UK LLP.
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AnalysisExclusive survey: 75% of consumers believe supermarkets profiteering
Despite the protestations of the big supermarkets about falling profits and investment in price, our new consumer survey shows that shoppers feel grocers are profiteering during this ongoing period of high inflation
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AnalysisExclusive survey: How much do customers trust you with their data?
We asked consumer research agency Walnut to quiz more than 2,000 shoppers across the UK about how much they trust the nations’ supermarkets with their data – and the results are in
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DataOne in four online baskets abandoned at checkout costing retailers £32bn
One in four online transactions is being abandoned by customers at checkout amounting to £32bn in the last 12 months, according to the latest research from GFS and Retail Economics.
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DataRanking: The fastest-growing value retailers revealed
In the cost-of-living crisis, affordable retailers have never been more relevant to price-conscious consumers, but which have been making the most of the mood of the nation? And which are set to turn market share into future growth? To find out, the Retail Week analyst team has tracked group sales across 15 of the biggest value retailers and analysed their compound annual growth rate (CAGR) to predict how much bigger they’ll be in five years’ time
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Retail VoiceWinning share of wallet with Gen Z and millennial shoppers
With retailers keen to understand what makes younger consumers tick, and more importantly spend, American Express unveils research into this generation of shoppers, says Dan Edelman at American Express
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DataMoney talks: Data on what will get 2,000 consumers spending
One of the major areas of retail transformation over the past decade has occurred at the checkout – with consumers now using a raft of new payment types to make purchases online and in-store.