All Crime, fraud & security articles
-
Opinion‘No growth strategy, tech investment or innovation can compensate for poor human interaction’
As the biggest private sector employer in the UK, retailers should be applauded for their stellar efforts in making retail a great place to work and build your career, says Retail Week editor-in-chief Charlotte Hardie.
-
NewsDior becomes latest retailer to be hit by cyber attack
Luxury fashion house Dior has become the latest retail brand to fall foul of a cyber attack, confirming an unauthorised third party had gained access to its Chinese customer database.
-
Chart of the WeekMarks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
-
NewsMarks & Spencer customer data stolen during cyber attack
Marks & Spencer has revealed that some customer data has been accessed by cyber criminals who have hacked the retailer.
-
Opinion‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald
-
Retail VoiceHow to tackle refund abuse without losing good customers
From identifying issues to implementing interventions, Ravelin’s Laura Smettem takes a look at five ways retailers can reduce refund abuse without pushing customers away
-
NewsCo-op diverting supplies to rural areas as it battles cyber-attack triggered shortages
The c-store specialist is diverting food and drink supplies to remote stores to avoid communities being cut off as it battles availability issues as its cyber attack nightmare drags on.
-
NewsM&S meal deal offers impacted amid ongoing cyber attack
Marks & Spencer has had meal deal offers impacted by availability issues as the company continues to struggle with the effects of a serious cyber attack.
-
NewsCo-op cyber attack more extensive than initially reported
The cyber attack against Co-op is significantly more severe than the company first acknowledged.
-
Chart of the WeekData: How often do retailers report cyber attacks?
Luxury department store Harrods joined the list on Thursday of retail companies dealing with ongoing cyber attacks, prompting fears that the wider retail sector was becoming a target
-
NewsConsumer confidence in Marks & Spencer dented by cyber attack
The cyber attack on Marks & Spencer has knocked confidence in the famous retailer, but underlying trust remains strong.
-
NewsCo-op staff ordered to keep cameras on in meetings to deter hackers
Staff at the Co-op are being ordered to keep cameras on during remote work meetings, and to verify attendees, as the c-store specialist deals with an ongoing cyber attack.
-
NewsMarks & Spencer suspends recruitment as cyber attack takes toll
Marks & Spencer has paused staff hiring through its careers site as it battles to recover following a cyber attack.
-
NewsTop security body urges retailers to act following Marks & Spencer cyber attack
The UK’s leading cyber security agency has advised retailers to take action to protect themselves as Marks & Spencer continues to suffer disruption following an attack.
-
Opinion‘After M&S’ cyber attack, these are the security questions retailers must ask themselves’
It’s a question of when, not if, there are more attempts to breach retailers’ cybersecurity. AlixPartners experts Brian Kalms and Edd Hardy look at how businesses can best protect themselves
-
AnalysisM&S cyber attack: What happened and what can retailers learn from it?
Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments
-
NewsMarks & Spencer stands down warehouse agency staff as it battles cyber attack
Marks & Spencer has told agency workers at its main distribution centre to stay at home as it faces the ongoing fall-out from a cyber attack.
-
NewsM&S suspends online orders as cyberattack continues to take toll
Marks & Spencer has suspended customer orders through its websites and apps as it battles to address a cyberattack.
-
NewsShoplifting has reached yet another record high
Shoplifting offences recorded by police in England and Wales have yet again reached its highest level, according to the Office for National Statistics (ONS).
-
NewsCurrys unveils its largest ever investment in store safety
Currys has unveiled its biggest-ever annual investment in store safety, with new measures to keep staff safe and deter crime.
