All Crime, fraud & security articles
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NewsLords committee recommends looking ‘beyond retail’ for high street success
A House of Lords committee envisages that thriving high streets will be less dependent on retail in future, although shops will remain key to their success.
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Retail VoiceBlack Friday needn’t be ‘Fraud Friday’ if AI is adopted to stop crime networks
With more than £9bn expected to be spent in the UK alone over the Black Friday weekend and approximately 10% estimated to be lost to fraudsters, Gowling WLG’s John Coldham examines how new technology can help
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NewsBRC urges the government to take steps to ensure a safe Christmas for retail staff
The British Retail Consortium (BRC) and members have called on the government to take necessary steps to ensure retail staff have a safe Christmas as we gear towards the peak trading period.
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NewsDeliveroo has called for riders to be protected from abuse in crime bill
Deliveroo is calling on the government to include its riders in the upcoming Crime and Policing Bill to protect them from abuse and violence from customers.
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NewsFour in 10 retail workers are worried about their safety during the festive season
Four in 10 retail employers are concerned about their safety ahead of the Christmas rush, according to a new report by YouGov and Motorola Solutions.
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NewsSpace NK urges shoppers to watch out for Black Friday fraudsters
Cosmetics retailer Space NK is warning customers not to purchase its luxury advent calendar from fake adverts for Black Friday Sales as criminals are targeting consumers with offers that are too good to be true.
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NewsShop thefts are accompanied by ‘unprecedented levels of violence’, finds inquiry
Shop thefts are going beyond individualised offences to ‘relentless, large-scale, organised operations’ partnered with ‘unprecedented levels of violence’, finds government inquiry.
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Opinion‘How retailers operate will change post-Budget as they confront new economic reality’
‘Last week’s Budget is likely to prompt changes to the operating models of retailers as they seek to adapt to new economic realities, believes BRC chief executive Helen Dickinson
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NewsM&S is going to add self-checkouts to all of its fitting rooms
Marks & Spencer is set to add self-checkouts to all of its fitting rooms to prevent customers from queuing twice while shopping.
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Opinion‘Last Sunday my daughter and I watched a shoplifter headbutt a store worker outside Sainsbury’s’
Retailers need to seek fresh ways to ensure a genuine understanding of the unacceptable pressure that store colleagues face, says Charlotte Hardie
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NewsThe Retail Trust is providing free training for staff dealing with abusive customers
The Retail Trust will run free training sessions to arm retail workers with the skills to manage challenging in-store situations this Christmas.
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InterviewInterview: Matt Hood – The man taking the Co-op back to the future
Hood has been with the Co-op for seven years and running its food business for more than two. He was promoted at a time of huge change at the Co-op, following a sustained period of success under former group chief executive Steve Murrells and Hood’s predecessor Jo Whitfield.
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Opinion‘Government commitments are welcome but now it’s about turning words into action’
BRC chief executive Helen Dickinson reports back from the recent Labour Party conference, which brought an opportunity for retail to influence the decision makers of the next five years on key issues such as business rates and crime
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AnalysisCo-op chief executive and food boss count the costs of retail crime and give their outlook for Christmas
Following a strong set of results for the first half of the financial year, Co-op senior executives discuss the outlook for Christmas and the impact of retail crime on their business
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Retail VoiceWhy optimising payments is the key to retail success
In today’s fast-paced retail environment, optimising payment strategies has become crucial for merchants looking to drive revenue growth and enhance customer experiences.
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NewsKeir Starmer: We have to go further than the standalone retail crime offence
Prime Minister Keir Starmer said at the Trade Unions Conference today that Labour would “go further” to crack down on rising retail crime and shopworker abuse.
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NewsIceland chair calls for change to ‘stupid’ retail crime laws
Iceland chair Richard Walker has called on the government to change “stupid” laws that prohibit retailers from sharing CCTV footage of shoplifters online, The Times has reported.
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Opinion‘One new government bill has sparked more debate and concern among retail leaders than others’
There are legitimate questions to be answered about some of the bills in the King’s Speech, but engagement is key to shape policy, says BRC chief executive Helen Dickinson
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NewsPret a Manger gives staff body cameras after retail crime spikes
Food-to-go specialist Pret a Manger is giving staff body cameras to counter an increase in shoplifting, as well as abuse and attacks on retail workers.
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Opinion‘What should retailers do in response to more riots in the coming days?’
Retailers have prioritised the needs of colleagues during the recent rioting and are working closely with the police and authorities to make use of the latest intelligence, says BRC chief executive Helen Dickinson