All Customer articles
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News
UK inflation falls ahead of chancellor’s spring statement
Inflation across the UK has fallen further than expected ahead of chancellor Rachel Reeves’ spring statement later today.
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Opinion
‘You won’t capture a tech-savvy generation by fixing your internal finance platform’
Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms
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Gallery
Service and sustainability centre stage at first new Whole Foods UK store in over a decade
Whole Foods has today opened its first new UK store in over a decade, featuring full-service fish, meat and cheese counters, as well as food on-the-go offerings and a wellness and beauty department.
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News
Co-op to launch ‘biggest ever value campaign’
C-store specialist Co-op has waded into the looming UK grocery price war, launching its first-ever Aldi price match as part of its “biggest ever value campaign” launch ever.
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Interview
Q&A: DFS CEO Tim Stacey on finding growth in a market slowdown
DFS group defied consumers’ big-ticket jitters with strong order growth in its last results, and upped its profit guidance to boot.
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News
Fortnum & Mason launches rapid delivery service
Famous London food retailer Fortum & Mason has launched an on-demand delivery service.
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Innovation of the Week
Tesco trials weighing trolleys at checkout to tackle theft
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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News
Asda cuts prices on thousands of products
Asda is slashing prices on thousands more products as it continues its commitment to value.
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News
Consumer confidence improves but mood remains ‘fragile’
Consumer confidence increased in March due to the public seeming more positive about the economy – but there are warnings that confidence is still “fragile”.
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News
‘Destination wellness zone’ to make its debut at Westfield London
Leading shopping mall Westfield London is to unveil a dedicated health and wellness area which it described as “a major milestone in the centre’s evolution”.
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News
Footasylum hails ‘best-ever’ performance amid ongoing store investment
Footasylum has reported its “best-ever” financial performance as it continues to invest in its store estate and omnichannel retail experience.
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News
Marks & Spencer launches spring fashion advertising campaign
Marks & Spencer has unveiled a spring advertising campaign to promote its new season’s womenswear.
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Analysis
Covid-19 five years on: what has changed for retail?
Thanks to new data from Kantar, GfK and EY, we can show you how the pandemic changed the way Brits live and shop five years on, and what these lifestyle changes mean for retail today and for the future.
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News
Consumer confidence stabilises as Gen Z gears up to spend
Consumer confidence has stabilised in March following a record low in February, with younger shoppers, particularly Gen Z consumers, expected to spend more.
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Data
Shop opening figures boosted by convenience store rush
Chain outlet closures hit their second lowest level in a decade while a new convenience store opened nearly every other day in 2024.
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News
Boots customers can now earn Advantage Card points on Deliveroo and Uber Eats orders
Boots customers will now be able to earn Advantage Card points from purchases made through Deliveroo and Uber Eats apps.
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News
Superdrug plans raft of ‘best in class’ store openings this year
Health and beauty powerhouse Superdrug intends to open dozens of new shops, creating 600 jobs.
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News
Co-op and Uber Eats unveil new three-year delivery partnership
C-store specialist Co-op and Uber Eats have announced a new three-year partnership renewal, extending delivery collaboration through Uber Direct and Peckish.
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News
Tesco tops list of ‘most considered’ UK grocers while Aldi remains best rated for price
Tesco has topped the list of UK customers’ “most considered” supermarkets in the country, while discounter Aldi is the top rated for price, Retail Week can reveal.
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News
Debenhams launches new buy now, pay later option
The new buy now, pay later service is said to deliver “ultimate flexibility” and make every purchase “more convenient”.