All Customer articles
-
Analysis
Pure Seoul: The Korean beauty specialist making a name for itself in the UK
The Korean beauty market is taking the world by storm, and the UK is no exception as K-beauty specialist Pure Seoul is striving to become a leader.
-
Data
Chart: Surging cocoa prices and expensive Easter eggs
Will consumers need to tap into their nest eggs to pay for their Easter eggs this year?
-
Analysis
Victoria Leeds shopping centre is on a journey of ‘transformation through accumulation’
As Victoria Leeds continues on its “transformation through accumulation strategy” in an attempt to be the go-to premium shopping destination of the North, Retail Week takes a tour of the destination to get some insight on its movers and shakers in the tenant mix, the newest additions and what to expect from the centre in 2025.
-
News
Co-op Wholesale strikes multi-year partnership with Roadchef
The Co-op’s newly rebranded wholesale arm has today announced a new, multi-year contract with motorway service area operator Roadchef.
-
Innovation of the Week
Under Armour and Unless Collective launch sportswear designed to decompose
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
-
Data
Ranking: The most popular UK retail websites among shoppers in Trump’s America
Thanks to exclusive data from Similarweb, Retail Week can reveal the UK retail websites that are most popular with US shoppers.
-
News
Mamas & Papas launches app
Mamas & Papas has launched an app which it says is a “significant step” in its digital evolution.
-
News
Mother’s Day boosts retail footfall in March but Budget costs are expected to hit in April
UK retail saw a lift in footfall in March thanks to Mother’s Day and nice weather, but the effects of the Budget are expected to take hold in April.
-
News
Booths launches loyalty pricing amidst ‘fundamental’ rewards revamp
Upmarket Northern grocer Booths is rolling out loyalty prices for customers, as it launches a “fundamental” revamp of its rewards programme.
-
Opinion
Navigating tariffs: a survival guide for UK retailers
A week on from President Trump’s “liberation day”, Ben Cooke, partner at international law firm Addleshaw Goddard, breaks down the impact of new US tariffs on UK and EU goods, exports, supply chains and US customer demand, and sets out actions for retailers to take
-
Data
Customers abandon tens of billions of pounds in online purchases
UK shoppers abandoned £38bn in ecommerce purchases in 2024, an 11% increase from 2023, despite online retail sales showing minimal year-on-year change, a new report has found.
-
News
Superdrug unveils new digital screens and investment in healthcare ambassador programme
Superdrug has launched new digital screens in store, along with a new £1m investment into a healthcare ambassador programme.
-
News
Dreams appoints Feather & Black boss to strengthen premium offering
Bedding specialist Dreams has appointed Sarah Morgan to lead its Feather & Black brand as it looks to strengthen its premium offering and drive growth.
-
News
Sainsbury’s and Royal Mail launch partnership to install lockers in supermarkets
The Royal Mail and Sainsbury’s have announced a tie-up to install parcel lockers in supermarkets across the UK.
-
News
UK shoppers expected to spend over £2bn during Easter
UK shoppers are set to spend over £2bn over the upcoming Easter bank holiday weekend, according to GlobalData research.
-
News
M&S adds top designer brands to its online platform
Marks & Spencer has added two top third-party designer brands to join its “brands at M&S” online platform.
-
Analysis
EE, Holland & Barrett and Nobody’s Child reveal the secrets behind their leading tech strategies
Connectivity, cost-efficiencies and colleague and customer-centricity have been revealed as the winning strategies powering tech transformation at EE, Holland & Barrett and Nobody’s Child, in a recent Retail Week webinar
-
News
Shop prices stay deflated for most non-food categories
Shop prices remained deflated in March, with most non-food categories driving this fall despite retailers facing increased costs from the budget.
-
News
Mother’s Day 2025 drives more shoppers to stores
UK shoppers were keener to get what they needed for Mother’s Day this year, with footfall rising for all shopping destinations across the weekend.
-
Feature
The changing face of the British high street
The high street is an ever-evolving destination and that has never been more apparent than now