All Customer articles – Page 108
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AnalysisWhat does the sharing economy mean for retail?
The sharing economy is one of the topics that will be debated at Retail Week Live in March. We look into what the trend means for retail.
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OpinionOpinion: Engaging shoppers in the m-commerce world
Retailers can prosper this year if they focus on the elements they can control, while running parallel streams of activity to drive their businesses forward.
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NewsBreakfast briefing: FoodCloud, Amazon and more
Retail news round-up: FoodCloud expands with UK retailers, Amazon is number one for customer satisfaction, and Finsbury warns of further price rises
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NewsMove of the week: Alessandra Bellini joins Tesco
This week’s move sees Tesco boss Dave Lewis return to his old stomping ground and finally appoint a successor to Robin Terrell.
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NewsThe Co-op accelerates plan to boost new members
The Co-op has accelerated plans to boost its membership and is aiming to recruit one million new members by the end of 2017.
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NewsThe risk of brand dilution in etail marketplaces
For some retailers, it is accepted that commerce will eventually be dominated by a few global marketplaces.
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Retail VoiceThe hottest supply chain buzzwords of 2017
The New York tech conference and expo will highlight some of the hottest supply chain buzzwords of 2017, finds Relex Solutions.
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NewsToday in retail: Brexit needn’t mean retail blues
Among the looming “challenges” flagged in Super Thursday’s trading updates, Brexit no doubt featured in the minds of many.
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AnalysisProfile: Tesco's new brand-builder Alessandra Bellini
When Alessandra Bellini was named Tesco’s new chief customer officer this week, many in UK retail would have been unfamiliar with the Unilever big-hitter.
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Analysis20 chief executives you should follow on Twitter
When the soon-to-be most powerful man in the world is making announcements on everything from foreign to business policy on Twitter, can you afford to ignore it?
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OpinionOpinion: How to capitalise on January's health kick
The healthy snack market has grown at a phenomenal rate over the past five years, outpacing its less nutritious counterparts by a mile.
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NewsMove of the week: Fiona Lambert joins Dunelm
Dunelm’s recruitment of Fiona Lambert as product director is a strong appointment from a retailer that currently seems to be doing many things right.
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AnalysisCES 2017: Five tech trends for retailers to watch
The Consumer Electronics Show sets the agenda for the coming year. Here are some of the products and trends retailers should look out for.
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NewsWHSmith upgrades PoS offer in tech investment drive
WHSmith is deploying updated PoS technology across its high street and travel outlets in an effort to drive its convenience offer.
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OpinionOpinion: How can retailers win millennial loyalty?
The rise of ecommerce and mobile has given retailers a new roster of tools to win customer loyalty, but should they go back to basics?
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AnalysisCES 2017: Maplin boss Oliver Meakin on smart home
Maplin chief executive Oliver Meakin spoke to Retail Week about putting service at the heart of his business and the impact of Brexit on price.
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AnalysisCES 2017: Is in-store AI a goldmine or a gimmick?
Artificial intelligence was one of the big talking points at CES this year, from driverless cars to and voice-activated devices.
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AnalysisOnline secret shopper: Where can Argos find growth?
Following the £1.4 billion takeover of Home Retail Group, Argos has new shareholders with high expectations. So where can it find growth?
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NewsWatch: Tesco launches new ‘Food Love Stories’ campaign
Tesco has launched a new campaign as part of a drive to increase the focus on its food quality credentials.