All Customer articles – Page 14
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NewsWaitrose invests £30m in slashing prices
Waitrose has unveiled a £30m investment in price cuts across hundreds of products with the promise of more to come in the spring.
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DataRanking: The top 30 biggest retailers in the UK and where they’ll be in three years
Asos gets the boot, the discounters hit peak growth, Shein soars and more in our annual ranking of the 30 biggest UK retailers and where they’ll be in three years
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InterviewInterview: Backlash co-founder Katie Peake on making the high street pop again
Following a successful year of developing innovative and exciting pop-up spaces, Backlash co-founder and creative director Katie Peake talks to Retail Week about how pop-ups are revitalising the high street and creating unique experiences for customers and retailers
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NewsOnline shoppers turn to BNPL for January sales
Online spending in the UK in January increased 3.4% year on year as shoppers bought exercise equipment and made the most of the post-Christmas sales.
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AnalysisHow retailers can entice cash-strapped shoppers to spend in 2024
Shoppers may not be hitting the high street or splashing out on big-ticket items, but household spending has jumped sharply over the past year owing largely to price rises
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NewsRetail sales slow in third year of high living costs
UK retail sales slowed in January as “the higher cost of living continued into its third year,” according to the latest BRC-KPMG Retail Sales Monitor.
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NewsNew Balance launches resale platform
New Balance has launched a new resale platform, Reconsidered, allowing consumers to shop for pre-owned shoes as it looks to focus on the “longevity and circularity of products”.
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NewsTreasury to review VAT-free shopping ‘tourist tax’ ahead of Budget
The Treasury is reviewing the so-called ‘tourist tax’ on VAT-free shopping ahead of the spring Budget and could ditch the policy in a boost for retail.
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AnalysisServing looks on aisle three: how is supermarket fashion performing?
Fashion-forward shoppers are hunting for value, but supermarket brands rarely come under the spotlight. As the grocers remain laser-focused on food, Retail Week asks whether their clothing ranges are thriving or just surviving
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Innovation of the WeekFrench post office opens changing rooms for click-and collect-customers
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisGen-AI cheat sheet for retailers: The tech trends to watch out for in 2024
Generative AI has exploded into the public consciousness in the past 12 months and impacted every sector of retail. But as AI adoption picks up pace, how can retailers prioritise where to invest to leverage the technology’s full capabilities? Retail Week explores three trends to watch out for in 2024.
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NewsRetail footfall rallies as shoppers stay ‘bargain-focused’
Retail footfall continued on its downward trajectory in January compared to the previous year, but it improved from December as consumers remained “particularly bargain-focused”.
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NewsRetail footfall resilient despite storms and strikes
Footfall across all UK retail destinations was resilient in January despite disruptions caused by rail strikes, according to the latest MRI Software data.
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Analysis‘Mad genius’: What Morrisons’ Baitiéh revealed during first public appearance as CEO
As Rami Baitiéh makes his first appearance since taking over as the boss of Morrisons, what do his first public words as chief executive reveal about him as a leader?
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NewsCompetition watchdog investigates supermarket loyalty schemes
The Competition and Markets Authority has started a probe into grocers’ loyalty pricing schemes as part of its work to address cost-of-living pressures in food retail.
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NewsWorkers turn to packed lunches as grocery inflation remains high
While the Red Sea shipping crisis and its effect on global supply chains continue to dominate headlines, stubbornly high grocery inflation dominates customers’ agendas.
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Opinion‘Positive signs hint at upturn in retailers’ fortunes as the year progresses’
PwC’s Lisa Hooker unpicks the messages from retail’s golden quarter
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NewsShop price inflation falls to lowest level since 2022
Shop price inflation fell in January to its lowest level since May 2022 as food inflation dropped for the ninth consecutive month.
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AnalysisLast Christmas: What can the festive period tell us about the retail year to come?
With another golden quarter over, Retail Week unpicks the key trends surrounding Christmas 2023 and looks at what they might mean for the year ahead
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NewsUK consumer confidence rises to best score in two years
UK consumer confidence rises to “best headline score in two years” as optimism strengthens with inflation predicted to fall in the next 12 months.