All Customer articles – Page 17
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AnalysisThe trends and categories set to dominate Christmas spending
Following a record Black Friday and Cyber Monday, with Shopify merchants reaching a total of $9.3bn (£7.4bn) sales globally, the ecommerce platform predicts the top trends setting retailers up for a very merry Christmas
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AnalysisGet ready for 2024 with our exclusive strategic reports
Retail Horizon 2024 is here. Now in its fourth year, gain access to Retail Week’s subscriber-exclusive strategic toolkit.
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AnalysisRevealed: The real shopping priorities of 1,000 UK consumers in 2024
Featuring exclusive consumer research findings, How They’ll Spend It 2024 highlights major changes in shopping habits – and the trends that will stick next year
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News‘Classic comfort foods’ top Waitrose food trends report
In a year dominated by the cost-of-living crisis and pressure on disposable incomes, Waitrose customers sought solace in familiar foods.
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NewsCash usage rises for first time in decade
Consumer use of cash grew for the first time in a decade, making up 19% of all transactions, up from 15% in 2021, according to the British Retail Consortium (BRC) Payments Survey 2023.
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AnalysisLookfantastic looks ahead to eight beauty trends for 2024
From glass haircare to skincare brands catering for Gen Alpha, THG-owned pureplay beauty retailer Lookfantastic reveals eight of the biggest trends that will shape the world of beauty in 2024.
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Opinion‘The commute has been truncated to a walk down the hallway, and retailers must adapt’
The once-coveted commercial districts are no longer the retail gold mines they used to be. How are retailers responding to changing consumer behaviour in the “post-commute economy”?
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NewsChristmas retail sales tail off despite early Black Friday boost
UK retail sales growth slowed in November as cautious consumers continue to put off Christmas spending, despite Black Friday sales starting earlier, according to the BRC-KPMG Retail Sales Monitor.
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NewsCurrys unveils retail media network
Currys has unveiled its first suite of products available through its new retail media network, Currys Connected Media.
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NewsSome UK supermarkets ‘blatantly disregarding’ HFSS rules
Some supermarkets are “blatantly disregarding” rules aimed at tackling childhood obesity by placing limits on where crisps, sweets and fizzy drinks can be placed, a study has revealed.
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GalleryWilko returns with first store openings in Plymouth and Exeter
Wilko has opened its first new concept stores in Devon’s Plymouth and Exeter as it returns to the UK high street.
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AnalysisCustomer 2024: Three trends shaping the digital strategies of H&M, Nike, Ikea and more
As customer expectations continue to rise, retailers must make every online touchpoint count. Building on consumer research, we explore where retailers are already investing to stay ahead of the curve – and what trends will stick.
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NewsRetail footfall ‘steadied’ by Black Friday shoppers
Footfall across all UK retail destinations in November edged up as Black Friday helped to “steady the month”, according to the latest MRI Software data.
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NewsCMA finds branded suppliers have ‘raised prices more than their own cost increases’
The Competition and Markets Authority (CMA) has found that branded suppliers have “raised prices more than their own cost increases” in its updated review of competition in the grocery sector.
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DataFashion retail leaders predict what future consumers will want to buy
Leaders and product bosses from New Look, The Very Group, Matalan, Bam, N Brown, Secret Sales, Fat Face and Seasalt reveal the products and trends they expect to be big news over the next three years
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NewsPoundland to open more former Wilko stores before Christmas
Poundland has confirmed it will open seven more former Wilko stores before Christmas, taking the total number of Wilko-to-Poundland stores to 63.
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GalleryHMV reopens iconic Oxford Street store
HMV has returned to its former home of 363 Oxford Street following a four-year absence, showcasing a range of vinyl, pop culture merchandise, DVDs, CDs and a purpose-built floor for live performances.
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NewsJohn Lewis launches Randox Health clinics in store
John Lewis is launching Randox Health clinics in store to enable customers to benefit from preventative healthcare services.
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NewsUK consumer confidence increases despite ‘ongoing cost-of-living concerns’
UK consumer confidence rose by six points in November, despite “ongoing cost of living concerns” impacting many customers.