All Customer articles – Page 18
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News
More shoppers targeting Black Friday deals for Christmas shopping
More than four times the number of shoppers plan to do the majority of their Christmas shopping this Black Friday weekend this year compared to 2022.
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News
TikTok Shop partners with Royal Mail
TikTok Shop has partnered with Royal Mail to roll out Click & Drop for merchants on the platform.
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News
Poundland launches first-ever Black Friday event
Poundland has opened its first Black Friday event, with deals available both online and in stores.
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Analysis
Retail Horizon 2024: Sustainability
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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News
Retail sales decline ‘does not bode well’ ahead of Christmas
Retail sales fell in October to their lowest level since the February 2021 lockdown as the cost-of-living crisis combined with wet weather took its toll on retailers, according to the Office for National Statistics (ONS).
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Video
Watch: Majestic showcases ‘story behind every glass’ in Christmas ad
Specialist wine retailer Majestic has unveiled its Christmas campaign titled “There’s a Story Behind Every Glass”.
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Analysis
Is buy now, pay later worth the risk to retailers?
As fashion giant Asos recently introduced restrictions on its buy now, pay later services in a bid to improve profitability, Retail Week explores if retailers are moving away from or leaning into pay later credit services, and what this means ahead of the festive season.
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News
HMV to reopen iconic Oxford Street store next week
HMV will be returning to its original home on Oxford Street next week, opening its doors on Friday, November 24.
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Opinion
‘Jeremy Hunt must bring back tax-free shopping in autumn statement’
The chancellor must reinstate tax-free shopping this Christmas, says New West End Company chief executive Dee Corsi
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News
Black Friday retail footfall will be ‘subdued’, claims survey
Higher interest rates and inflation will continue to have an effect on consumer spending, warns latest MRI Software consumer report.
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News
Steep fall in inflation helped by food price changes
Inflation fell to 4.6% in October, official data has shown.
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Interview
Q&A: Canopey founder on launching a verified sustainable marketplace
Canopey’s founder Thomas Panton speaks to Retail Week about the launch of its sustainable marketplace, the ways it is eliminating greenwashing and its plans for reaching a varied consumer and retailer audience.
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News
Tourist tax hits London as Chinese visitors spend ‘significantly less’
London retailers are suffering from the continued impact of VAT on overseas spending as Chinese tourists returning to the capital spend “significantly less” than they did before the Covid-19 pandemic.
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Analysis
Golden quarter: How retailers are preparing for another cash-strapped Christmas
With the macroeconomic environment looking gloomier than ever, we spoke to some of the UK’s biggest retailers to get their take on whether this year’s festive season will be feast or famine.
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News
Retail sales slow as cautious consumers delay Christmas spending
UK retail sales growth slowed in October as households are putting off their Christmas shopping until they can “grab a bargain” over Black Friday, according to the BRC-KPMG Retail Sales Monitor.
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Analysis
Retail Horizon 2024: Consumer
Retail Horizon 2024 is Retail Week’s exclusive strategic toolkit for subscribers.
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Analysis
Retail Horizon 2024: How consumers are feeling – and how retail should get ready – for the year
Retail Week has launched its strategic toolkit, Retail Horizon 2024, mapping out the opportunities, challenges and winning strategies for businesses in the year ahead.
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News
John Lewis ‘rewrites Black Friday rule book’
Department store group John Lewis has launched its Black Friday promotion earlier than usual to cater to customers shopping early for Christmas.