All Customer articles – Page 31
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NewsEcommerce sales growth slows to near pre-pandemic levels
Online sales have been growing at a slow rate in 2023 so far, nearing growth levels seen in 2019.
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Opinion‘Tough times push retailers to innovate and find new sources of growth’
At a time when it’s easy to be gloomy, look deeper and there are reasons for retailers to be optimistic, says eBay UK general manager Murray Lambell
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Report StoreCatalogues: Connecting with consumers. Converting sales
Online shopping might bring ease and convenience to shoppers, but they also crave time away from their screens, and tactile, sensory experiences. This is where direct mail, and specifically, catalogues come in.
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AnalysisThe White Company, Matalan and ProCook reveal marketing strategies for the year ahead
The White Company chief creative officer Mark Winstanley, Matalan omnichannel marketing director Jeff Howarth and ProCook chief marketing officer Angela Porter have spoken to Retail Week about why offline marketing remains critical in a new report out today
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NewsRetail sales take a hit in the weeks after Christmas
UK retail sales took a dip in the first four weeks of January, according to the BRC-KPMG Retail Sales Monitor.
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GalleryStore gallery: Inside Jigsaw’s new Battersea Power Station store
Jigsaw has opened the doors to its newest store in the Battersea Power Station shopping development.
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AnalysisAnalysis: Where next for Amazon as profits slump and sales stall?
While revenue growth continues and expectations continue to be exceeded, seemingly all is not well at Amazon. With jobs being slashed and profits falling, where next for retail’s biggest giant?
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Opinion‘Three years on from Brexit, the most difficult bit is yet to come’
Three years on from Brexit and the impact to retailers and consumers has been relatively limited. However, in many ways, the most difficult bit is yet to come, says British Retail Consortium’s Andrew Opie
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NewsCompetition watchdog launches review into supermarket pricing
The Competition and Markets Authority (CMA) is launching a review into supermarket pricing to ensure that retailers are sticking to rules that help shoppers accurately compare products.
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Opinion‘Retailers will have to work harder this year to persuade people to shop’
After surprise success in 2022, what should retailers expect from the year ahead? A rebalancing of sales channels, hybrid business models and the right marketing mix all have a part to play in success this year, believes PwC’s Lisa Hooker
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NewsShop price inflation hits record highs across all categories
Inflation reached a record high during the first week of January, according to the newest figures from the BRC-Nielsen Shop Price Index.
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AnalysisSupermarket own-label: Will shoppers stay loyal when the cost-of-living crisis is over?
Own-label has amassed serious growth during the cost-of-living crisis but when the country gains a more economically stable footing, will the boom last?
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Innovation of the WeekInnovation of the Week: On Running launches global running series ‘On Track Nights’
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts
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NewsDreams hires first head of people as it adds to executive team
Dreams has appointed Shelly Dickinson and Emma Long as its new head of people and chief customer officer respectively.
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Opinion‘The next few months will be challenging, but we’re reaching the eye of the storm’
Managing the next year must be about containing downturn impact while building foundations to capitalise on opportunities when recovery comes, advises British Retail Consortium chief executive Helen Dickinson
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NewsSainsbury’s debuts overnight drive-thru serving up free hot food
Sainsbury’s is trialling its first-ever overnight drive-thru in a bid to cater for shift workers.
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NewsBoots launches ‘biggest ever savings’ to help customers with cost-of-living crisis
Boots is offering its biggest-ever savings on products this winter to help customers save during the cost-of-living crisis.
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NewsSosandar targets in-store customers with Sainsbury’s partnership
Sosandar has entered into a wholesale agreement to sell a range of products through Sainsbury’s, allowing the brand to grow from a pureplay into an omnichannel retailer.
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GalleryStore gallery: Inside Space NK’s largest UK site at Westfield London
Space NK has extended its Westfield London site in White City.
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AnalysisThe Disruptors: Six brands giving health retail a shot in the arm
From vitamin drips to interactive fitness mirrors, Retail Week highlights the brands turning health into wealth