All Customer articles – Page 32
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NewsRetail sales fall in July as wet weather takes a toll
Retail sales fell in July compared with a steady rise in June as wet weather took its toll, according to the Office for National Statistics (ONS).
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AnalysisHow can The Body Shop reverse its fortunes as profits take a hit?
As The Body Shop reports dwindling sales in the second quarter of the year, Retail Week takes a closer look at what the bath and body retailer can do to turn the tide
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NewsGrocery sales tick up as food inflation falls again
Grocery sales were steady in August as stubbornly high prices for food fell for another month.
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NewsTesco Express to swap 50 key products with alternatives
Tesco has announced it will overhaul its Express stores by swapping more than 50 key everyday products with lower-priced alternatives.
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NewsTourist tax causes London retail to lose out
Shops in London are struggling to lure tourists to stores following the government’s introduction of VAT on overseas spending.
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NewsRyman launches loyalty rewards scheme
Ryman has launched its new Ryman Rewards loyalty scheme offering lower prices and personalised products.
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NewsAldi rolls out price cuts on more products
Aldi has cut the price of over 30 household grocery items as it looks to keep offering its customers value for money.
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AnalysisStrategy spotlight: Five ways Tesco is storming ahead of its big four peers
Despite squeezed consumer spending and the growing discounter threat, market leader Tesco has consistently held on to its dominant market share. Amid initial signs of food inflation starting to ease, our Retail Week analysts examine five ways we expect the grocery giant to intensify its focus and maintain its competitive advantage
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NewsMajestic Wine partners with Uber Eats
Majestic Wine has announced a partnership with Uber Eats as it accelerates its on-demand delivery ambitions.
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AnalysisWho’s shopping at Shein and which rivals stand to lose out to its success?
We asked CACI to analyse Shein’s performance to understand who’s shopping there, how often they spend, and how this stacks up against retailers with similar customer profiles like Asos, Boohoo and Very.
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NewsIceland unveils new round of price cuts
Frozen food specialist Iceland has cut the price on 200 of its “most popular products” as part of the launch of its money-saving initiatives to “help parents who are feeling the pinch during the school summer holidays”.
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NewsRetail sales slow down as damp weather kicks in
UK retail sales slowed down in the month of July as damp weather “did no favours to sales of clothing and other seasonal goods”.
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AnalysisCan Wilko's flagging fortunes ever be revived?
With news emerging that troubled value retailer Wilko would need £70m investment from a new owner to bring it back to life, we take a look at how it could turn its luck around
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NewsAllSaints posts record results as product focus pays off
Fashion retailer AllSaints has reported its best-ever annual sales and profits.
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NewsRetail sales increase in July despite damp weather
Overall retail sales increased in July but saw a significant fall in the last two weeks of the month as a result of bad weather.
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NewsPets at Home customer numbers grow as revenues spike
Pets at Home has reported an increase in “active VIP” customers and a jump in both total and group like-for-like sales.
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NewsRetail footfall drops as rail strikes and rain drive decline
Footfall across all retail destinations declined in July as rail strikes, interest rates and bad weather impacted consumer spending.
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AnalysisSky gardens and skateparks: What Oxford Street could look like in the future
In its current state, Oxford Street is dragging its heels in the rank of international retail centres. But what could it look like if it was a gold-medal winner? We tasked creative agency Imagination to come up with a new vision for Oxford Street, in an ideal world with unlimited budget, free from timeframes and not at the mercy of willingness from its stakeholders. Here’s what it came up with
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AnalysisThree ways retailers are fine-tuning customer experience
Ahead of our upcoming Consumer Summit this September, which will see leaders across the sector explore how they are redefining CX strategies, we home in on the shining examples of customer excellence across the sector.
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NewsCo-op invests £70m in member prices
The Co-op has made its biggest ever single investment as it extends its member-only prices across everyday essentials.
