All Customer articles – Page 67
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Opinion
Jo Whitfield: ‘Shopping little and often is here to stay as sustainability rises up agenda’
This year has brought seismic shifts in the food sector, which continues to adjust to the major impacts in trading brought about by Covid and Brexit.
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Retail Voice
Five ecommerce considerations for peak-season success
With the biggest retail period of the year almost upon us, being one step ahead of the competition is vital, says Lauren Hérouard, senior manager for client services marketplaces at ChannelAdvisor.
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Retail Voice
Five steps to secure a festive comeback
Compelling experiences, discovery-led gifting and a defined purpose will help retailers win this festive season, a major new consumer study by Facebook has revealed.
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Retail Voice
Consumer sentiment is at a record high: what does that mean for Christmas?
Will consumer confidence translate into a successful festive trading period, asks Lisa Hooker, leader of industry for consumer markets at PwC UK
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News
Tesco Bank to close all customer current accounts later in the year
Tesco Bank is closing all of its customer current accounts from the end of November and will write to those affected in the next two weeks to advise them on what to do.
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Opinion
‘It’s time to talk about Christmas – and it should be less volatile this year’
When we agreed to collaborate with Retail Week on Christmas in July, we expected a mixed response.
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Data
Data: Retail sales rise in June as Euro 2020 drives spend
Retail sales rose in June as supermarket sales were buoyed by the England team’s progress in football’s European Championships.
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Data
Data: Consumer confidence edges ahead of pre-pandemic levels
Consumer confidence increased in July as the easing of restrictions and pent-up demand led to an increase in spending.
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Analysis
Analysis: What will be this year’s Christmas bestsellers?
For Retail Week’s Christmas 2022 bestseller predictions, click here
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Analysis
Data: What consumers hate about ecommerce in four charts
We surveyed 1,000 consumers to find out what shoppers love and hate about retailers and brands, for our new report The CX Factor.
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Data
Data: Majority of shoppers to keep wearing masks after ‘freedom day’
England finds itself in uncharted territory with the pandemic. Despite surging Covid-19 cases, the government has pressed ahead with ‘freedom day’ – with all legal coronavirus restrictions lifted.
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Retail Voice
Three challenges facing retailers – and why data-driven decisions are essential
As we move out of the pandemic, there is a trio of key steps retailers must take to protect themselves, says Judith McCandless, head of retail at Board International
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News
John Lewis, Tesco and Sainsbury’s ask shoppers and staff to keep face masks
John Lewis, Tesco and Sainsbury’s have joined a growing number of big-name retailers that will encourage staff and shoppers to keep wearing face masks after July 19.
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Analysis
Christmas in July: Exclusive data, free content and insights to prepare for peak
Most retailers make the vast majority of their money over the festive period, so it stands to reason they meticulously plan for it throughout the year.
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Data
Data: The retail sales outlook for Christmas 2021
The Christmas Forecast provides predictions and analysis for retail sales this golden quarter and forecasts by sector.
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Data
Data: UK retail enjoys best quarter on record as sales soar
UK retail sales for the second quarter of the year saw the best growth on record, with retailers enjoying a boost from Euro 2020.
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News
Union urges government to roll back on removing mask mandate
Usdaw has urged the government to roll back on removing the mask mandate in stores as some grocers have warned of rising staff absenteeism due to coronavirus.
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Retail Voice
Why identity is critical to retail’s big reset
Understanding your customer will be vital as retailers move from survival to sustainability, says Ian Lowe, director of solutions, marketing, EMEA at Okta