All Customer articles – Page 7
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News
Temu has become the most downloaded iPhone app in the UK in 2024
Temu has topped the rankings as the most downloaded iPhone app in the UK in 2024 according to app store data released by Apple.
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News
Lush and Gymshark top list of retailers accused of hiring young Christmas staff without rights
Unions have accused a host of retailers of utilising social media apps like TikTok to draft in young staff on gig contracts without basic employment rights in the run up to Christmas.
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News
Boots has revealed the biggest beauty trends of 2024
Boots has unveiled the biggest beauty and wellness trends of this year by using customer sales and search data.
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News
UK businesses slashing staff at fastest rate in years after Budget
UK businesses are slashing staff numbers at the fastest rate since the global financial crisis, according to a new survey which blames the government’s October Budget.
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Innovation of the Week
Asda is trialling electronic shelf edge labels in a convenience store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
32 retailers reveal the products that will dominate Christmas
Argos, Boots, H&M, Iceland, John Lewis, Primark, Sainsbury’s, Tesco, The Entertainer, Waitrose and other leading retailers have told Retail Week which products they forecast to dominate sales this Christmas.
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News
The products and trends that ‘defined’ 2024, according to John Lewis
2024 bestselling products included Oura rings, barrel leg jeans, SPF50 and dehumidifiers, in a year of “social shopping” dominated by damp weather, the need for good sleep and the ‘Brat girl’ fashion trend, according to John Lewis.
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News
Consumer confidence has inched up ahead of Christmas
Consumer confidence has increased by one point in December, but the public are still cautious about the economic outlook and spending big money.
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Report Store
How They’ll Spend It 2025
Exclusive research with 1,000 UK consumers on where they intend to spend in 2025
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Data
Data: How 1,000 UK shoppers will spend their money next year
A massive 73% of consumers are “worried” about the high cost of living and 37% are reducing their spending as a result, Retail Week’s new report reveals.
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News
eBay has launched a trade-in option in the UK
eBay has launched a trade-in option in the UK to give customers the opportunity to give new life to their old tech while making extra money.
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News
Shoppers’ Christmas spending set to rise according to new research
The cost of living crisis isn’t set to derail the festive cheer with consumers planning to spend 10% more on gifts and 60% more on food and drink this year.
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News
Food insecurity rising in UK due to climate change and Brexit
Food insecurity is on the rise in UK households due to climate change and inflation, according to government figures, with poorer, younger and disabled people being hardest hit.
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Analysis
Blag Friday? 40% of shoppers convinced deals aren’t real
Despite more shoppers reporting that they would be looking for bargains on the weekend than not, 40% of UK shoppers don’t believe that Black Friday discounts of 50% or more are actually real.
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News
Consumers predicted to leave it late but spend big this Christmas
While the build-up to the golden quarter has been glacial, new predictive data from PwC shows that consumers are set to spend big this Christmas.
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Innovation of the Week
Løci opens first immersive retail concept on Oxford Street
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we will bring you new ideas and case studies across consumer, technology, sustainability, economy, policy, and industry.
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News
Non-food sales have given retailers much-needed Black Friday boost
New data from the British Retail Consortium shows that non-food and in-store sales were given a much-needed boost over the Black Friday weekend.
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Data
Ranking: The 50 most popular retail websites on Black Friday
Payday weekend propelled Black Friday into a bumper shopping weekend for Brits but which retailers lured in the most shoppers? Thanks to exclusive data compiled by Similarweb for Retail Week, we can reveal the victors of the promotional bonanza
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News
TikTok Shop has achieved its highest ever sales over Black Friday
Exclusive: TikTok Shop has revealed it achieved “record-breaking” sales over Black Friday, making it the platform’s biggest ever UK sales event to date, Retail Week can reveal.
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News
Frasers has blamed the Budget after profit warning
Frasers Group has this morning issued a profit warning, blaming the Budget and recent tough trading conditions for the £50m hit to its bottom line.