All Customer articles – Page 8
-
News
Exclusive: Retail spend to take £2.4bn hit in 2024
Retail spending is expected to take a £2.4bn hit this year as consumers are impacted by “lower levels of affluence” amid the cost-of-living crisis, according to the latest research by Retail Economics and beBettor.
-
News
Retail sales handed boost by early Easter
UK retail sales increased in March driven by an early Easter, which boosted food and non-food sales ahead of the long weekend, according to the latest BRC-KPMG Retail Sales Monitor.
-
News
eBay scraps selling fees for secondhand clothes
eBay has become the latest marketplace to ditch its selling fees for fashion-seeking UK users in its latest effort to encourage shopping for pre-owned clothing.
-
News
Cyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
-
News
Retail footfall sees ‘modest’ rise boosted by Easter weekend
Retail footfall in March increased across all destinations as the Easter weekend helped boost footfall.
-
News
Sainsbury’s launches new ‘Low Everyday Prices’ offer
Sainsbury’s is launching a new value offering to provide “market low prices” on more than 1,000 brands for customers.
-
News
Not scrapping tourist tax is ‘missed opportunity’, warns New West End Company boss
New West End Company chief executive Dee Corsi has said not eliminating the tourist tax is a “missed opportunity” to bring money to the UK economy.
-
News
Greetings card retailers urge Ofcom to keep Saturday deliveries
Greetings card retailers have suggested to Ofcom that if it has to reduce Royal Mail letter services then a midweek delivery day should be axed instead of Saturday.
-
News
Waitrose slashes prices on more than 200 products
Waitrose has slashed prices on over 200 of its products, including 64 in its Everyday ranges.
-
News
Aldi unveils fresh £125m investment to slash prices
Discounter Aldi has unveiled a fresh £125m round of investment in price cuts, as the grocery “reinforces its commitment to never be beaten on price”.
-
Opinion
‘In retail’s AI-enabled future, practical application should reign supreme’
The spike in interest catalysed by generative AI advances has reframed the potential for how much further it could drive critical business improvements, believes Brian Kalms
-
News
Shop price inflation falls to lowest level since December 2021
Shop price inflation eased to the lowest level since December 2021 in March “as retailers continued to compete fiercely to bring prices down for their customers”.
-
Opinion
‘Under new management, customer complaints are music to the ears at Morrisons’
It was Microsoft tycoon Bill Gates who said “your most unhappy customers are your greatest source of learning” – now Morrisons seems to be taking the same view.
-
Analysis
Shein vs Temu: battle of the ecommerce beasts
Two online behemoths, one fierce fight. Shein and Temu have dominated headlines as they lock horns to win popularity, market share and customers. These rivals are changing the retail landscape as we know it, but which one will come out on top?
-
News
Retail sales steadied in February despite downturn
Retail sales were flat in February despite wet weather and continued economic insecurity.
-
News
Matalan unveils new brand campaign in latest value push
Matalan has launched a new multimillion-pound brand platform, reinforcing its strategic transformation and commitment to value and supporting families in everyday life.
-
News
Superdrug cosmetics price freeze celebrates highest market share
Superdrug is set to freeze prices on over 5,000 cosmetic products “as part of the business’s ongoing commitment to support shoppers, through the rising cost of living”.
-
News
Depop ditches selling fees for UK users
Secondhand platform Depop has announced the removal of selling fees for UK users in its latest bid to make fashion circular.
-
News
Exclusive: Boots rolls out Klarna payments on app and website
Health and beauty giant Boots has rolled out the use of Klarna payments from today, Retail Week can reveal.
-
Supplier Insight
Revealed: Four ways retailers can reduce omnichannel friction
Simplifying sign-ins, prioritising privacy and delivering consistency can all help build consumer trust and have a knock-on positive impact on a retailer’s bottom line