All Customer articles – Page 85
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NewsYounger consumers flock to Black Friday
Younger consumers will out-shop their older counterparts this Black Friday with three quarters of 18- to 24-year-olds planning to partake in the event.
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Retail VoiceThe retail test: are you checking for customer blind spots?
With customer targeting becoming increasingly data driven, timely and focused insights can help retailers avoid strategy blind spots.
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NewsMatalan launches in-house user experience lab
Matalan has established a user experience lab at its head office in a bid to gain a better understanding of its customer.
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CartoonRetail cartoon: John Lewis and Sir Elton step into Christmas
Patrick Blower’s take on John Lewis’ must-see Christmas advert, which this year stars Sir Elton John.
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Retail VoiceFour ways to link digital and physical experiences
Bridging the gap between online and offline is all about giving consumers real-life moments they care about.
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OpinionWhat Apple tells us about the changing world of retail
Part of me loved contributing to the ‘30 years of Retail Week’ video recently.
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Video2018's footfall trends and Christmas trading predictions
Springboard marketing and insights director Diane Wehrle provides an analysis of this year’s consumer footfall data.
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OpinionOpinion: Retailers should be political – if they mean it
It’s been an interesting few weeks in the world of conscious consumerism.
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AnalysisAnalysis: Who's won retail's Christmas ad battle?
The battle for the best Christmas ad is well and truly underway. Two advertising supremos sift the turkeys from the crackers.
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AnalysisBlack Friday – what retailers should expect this year
Black Friday has transformed UK retail in the run-up to Christmas in recent years.
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Retail VoiceThe key to cross-border commerce? It may be simpler than you think
The solution to borderless buying lies with the payment options retailers provide, says Braintree Payments
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VideoWatch: John Lewis unveils Elton John Christmas ad
John Lewis & Partners has launched its Christmas campaign featuring Elton John and the piano he was given as a little boy.
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DataShoppers ‘more likely’ to buy British as Brexit looms
Consumers are “significantly more likely” to buy British produce than they were two years ago as Brexit uncertainty continues to swirl, new data has revealed.
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AnalysisGeolocation: how location tech can transform retail
Retail Week looks at how to use location-based technology to better target and serve customers and explore what is possible.
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AnalysisMarginal uplift in demand for Black Friday deals
More than a fifth of consumers plan to snap up Black Friday deals this year, which is only a marginal increase on last year.
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OpinionOpinion: Purple Tuesday should prompt new store thinking
Purple Tuesday, the UK’s first accessible shopping day, took place today and was embraced by many retailers and the wider industry.
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VideoWatch: M&S focuses on 'must haves' in festive fashion ad
Marks & Spencer has drafted in ambassadors Holly Willoughby and David Gandy to take centre stage in its clothing and home Christmas ad campaign.
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AnalysisAnalysis: The store's changing role in the multichannel age
As the retail landscape is convulsed by change, the role of the store has never been more hotly debated.
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VideoWatch: Sainsbury's ad bids to capture 'emotion' of Christmas
Sainsbury’s has lifted the curtain on its Christmas advert as it aims to capture the “passion, emotion and excitement” of the festive season.