‘Retailers must be swift and decisive to win in the year ahead’
By 
Anita Balchandani2022-05-04T05:30:00
In the coming months, retailers’ focus should be on rising demand for value, the return of the experience economy and making omnichannel work better than ever, says McKinsey & Company’s Anita Balchandani
Covid may be fading but UK consumers are no more optimistic. Accelerating inflation and geopolitical uncertainty are taking their toll.
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