What shoppers really think of retailers’ return policies

Promotional research for nShift, By Rebecca Taylor18 June 2024

Wooden box illustrated with a shopping trolley sat on keyboard

As fashion pureplays Oh Polly and PrettyLittleThing revise their returns policies, Retail Week’s latest research report asks 1,000 UK online shoppers for their views on returns

What shoppers really think of retailers’ return policies

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What shoppers really think of retailers’ return policies

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What shoppers really think of retailers’ return policies

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