All Data articles – Page 83
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OpinionComment: What is Shop Direct’s secret to ecommerce success?
Following Shop Direct’s latest pre-tax profits increase, how has the etailer gone from a catalogue company to digital department store?
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OpinionComment: Why customer relationship management is no longer enough
Customer relationship management (CRM) is too focused on transactions and now retailers must build two-way relationships.
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NewsInfographic: Winter sales stall at John Lewis as Waitrose has happy Halloween
The warm weather impacted the sales of winter products at department store John Lewis this week during the warmest Halloween on record.
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NewsSantander becomes latest bank to join Cardlytics’ personalisation service
Santander has joined the list of banks using Cardlytics software, which analyses customers’ past purchases to create personalised offers.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending November 04, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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AnalysisAnalysis: Innovative Paris lab attempts to crack tricky 18 to 35-year-old market
Unibail’s laboratory in Paris is investigating ways to make shopping centres appealing to 18 to 35-year-olds, looking beyond hipsters to engage the ‘shoppernista’.
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AnalysisInfographic: Marks & Spencer first half results beat expectations
Marks & Spencer posted better than expected first-half results despite unseasonably warm weather taking a toll on sales at its pivotal clothing division.
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OpinionComment: Mothercare is growing up fast under Mark Newton-Jones
Mothercare’s CEO has made strides in turning the struggling retailer around and plans to transform it into a digital business.
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NewsInfographic: Waitrose sales increase driven by witches' hats and pumpkins
Waitrose sales excluding petrol increased 4.2% last week as shoppers stocked up on Halloween treats, while John Lewis sales rose 8.3%.
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NewsInfographic: Halloween – how and what people are shopping
Halloween is proving more popular than ever, with 68% of families expected to celebate the event this year.
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AnalysisAnalysis: Can IBM’s Watson supercomputer improve retail?
IBM’s Watson supercomputer has won a game show and helped diagnose and treat cancer patients. Now it’s being put to work in retail.
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AnalysisAnalysis: Shop Direct and M&S on the changing face of customer experience
Retail Week’s inaugural Customer Experience Summit highlighted how businesses are transforming in response to shopper expectations.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending October 28, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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AnalysisAnalysis: Retail's Uncanny Valley - when is personalisation too personal?
Personalisation has become one of retail’s favourite buzzwords, but how far can it go before it’s just creepy? Retail Week investigates.
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NewsInfographic: John Lewis reports 'mixed' sales as weather hits demand
Sales at John Lewis were “mixed” last week as a strong performance in the home category was offset by the impact of mild weather on apparel.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending October 21, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.
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NewsInfographic: Etail Power List 2014 in numbers
The Etail Power List of this year’s most influential retailers in ecommerce has been announced – here are some interesting facts and figures from the list.
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NewsShop Direct’s data changed its view of competitors and customers
Shop Direct used data analytics to gain a clear picture of is competition, its customer director told the Retail Week Customer Experience event.
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NewsInfographic: Great British Bake Off final sparks sales at Waitrose
The Great British Bake Off final cooked up a sales increase at Waitrose last week as John Lewis also recorded strong weekly results.
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NewsInfographic: Fashion price tracker – online womenswear data
Fashion price data from the week ending October 14, 2014: The average online price per item and percentage of products on markdown from the top ten womenswear retailers.