All Data articles – Page 87
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OpinionComment: Retail data – big or small, it’s what you do with it that matters
It doesn’t matter whether its big or small, we must make the best of any data.
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NewsRetail Week Live: Game claims expert data analysts are integral to growth
Getting the right experts to analyse customer data is key for good performance and growth, says Game insight and reward director Fred Prego.
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OpinionComment: Smart data is the core of modern retailing
Big data has always been one of retail’s greatest strengths - after all, the Tesco Clubcard is arguably the predecessor of big data as we know it today. It is also one of the biggest challenges retailers face.
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AnalysisVideo: The ONS Retail Sales Index explained
The Office for National Statistics today reported retail sales volumes jumped 4.3% year-on-year in January. Retail Week takes a look at how the often questioned figures are compiled.
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NewsOnline retailers record strong start to 2014
Online retail sales rose 18% year on year in January as etailers achieved a strong start to the year and shoppers spent an estimated £8.1bn online.
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NewsShopping centres drive footfall rise as shoppers escape the rain
Footfall rose 1.6% in January as customers returned to the shops after a muted December and avoided the rain by visiting shopping centres.
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AnalysisAnalysis: Top 50 UK retailers 2012/13
Retail Week Knowledge Bank has compiled a ranking of the UK’s top 50 retailers by sales during the 2012/13 financial year.
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NewsConsumer confidence climbs to seven-year high in January
Consumer confidence in January rebounded to its best level for almost seven years.
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AnalysisInfographic: UK leads global ecommerce export market
The UK is the largest export economy for ecommerce in the world with annual overseas trade of £720m in 2013, a new report has found.
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AnalysisAnalysis: What went wrong for grocers at Christmas?
Many of the challenges facing the grocers were magnified over the Christmas trading period. Alex Lawson looks at why big names suffered and who managed to win sales.
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OpinionComment: What the year ahead has in store for retail
There’s no such thing as a slow start to the year at the BRC. The day the office reopens in early January always ushers in feverish preparation for answering that multibillion pound question: how was Christmas for retailers?
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NewsOnline spend hits £11bn in December as sales soar 18%
Online sales sparkled in December rising 18% and the growth is predicted to continue into 2014.
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NewsFootfall slumps in December as shoppers desert the high street
Footfall slumped on the high street in December as shoppers made fewer festive trips and spent online in greater numbers.
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AnalysisAnalysis: Retail’s ambassador for women in the boardroom
What is needed to increase the number of women in senior retail positions? Matthew Valentine speaks to New Look’s head of
retail Elaine Wrigley about improving the perception of the sector. -
OpinionComment: Retail trends that are not just for Christmas
The concentrated nature of the festive trading period amplifies consumer trends like no other and there are already telling lessons to be drawn for the year ahead.
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NewsTarget customers to sue over bank data breach
US retailer Target is being sued following a credit card security breach that put 40 million cards at risk.
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NewsBreakfast briefing: Retail news on Marks & Spencer, Target, Brown Thomas and Betta Living
Retail news round-up on December 19, 2013: Marks & Spencer to launch flash Sale, Target shoppers’ data stolen, Brown Thomas to invest in stores and Betta Living to launch virtual shop.
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OpinionComment: Engage your business around the customer journey
Much thinking about customer service has focused on ‘moments of truth’, the particular interactions with high emotional content that provide the opportunity to delight the customer and intensify loyalty.
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NewsCyber Monday sales dented by credit card glitch
British shoppers’ online shopping splurge may have been hit by a glitch that prevented millions of NatWest and RBS customers using their cards.
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NewsConsumer confidence falls for second successive month
Consumer confidence fell for the second month in a row as shoppers felt the cost of rising energy bills.