All Department stores articles
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Video
Watch: M&S CEO Stuart Machin wins Retail Leader of the Year
Stuart Machin’s success at Marks & Spencer was recognised as he was named Salesforce Retail Leader of the Year at this year’s Retail Week Awards. M&S’ strong performance under Machin showed his impact on the business, where there have been improvements in every aspect.
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Interview
Retail Week Awards 2025: From the trolley park to the boardroom – Leader of the Year Stuart Machin
When Marks & Spencer chief executive Stuart Machin is being interviewed, it’s day 1,008 in the role.
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News
Morleys takes over historic department store to create ‘exceptional shopping experience’
Department store group Morleys is to take over one of the sector’s most famous shops.
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News
Fenwick drafts in restructuring experts as it aims to cut costs
Department store chain Fenwick has called in restructuring experts as it aims to cut costs following several loss-making years.
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Analysis
John Lewis: Never Knowingly Undersold sales boost, investment up and Tarry’s first impressions
After a big increase in annual earnings, the mood music at John Lewis Partnership is upbeat as it presses on with a turnaround on the back of improved profitability, productivity and cash generation
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News
John Lewis profits triple as it hails ‘progress’ of ongoing transformation
The John Lewis Partnership’s profits have tripled which it says is a ”significant testament” to its ongoing transformation strategy.
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Data
The history of John Lewis Partnership bonuses up to 2025
John Lewis and Waitrose staff have missed out on a bonus once again, despite the retail business seeing a 73% rise in profit before tax.
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News
John Lewis Partnership unveils inflation-busting pay rise
The John Lewis Partnership is to significantly increase staff pay from next month.
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News
Marks & Spencer unveils ‘biggest ever’ investment in staff pay
M&S said that since 2022 it has invested more than £285m in retail pay.
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News
Selfridges has broadened its membership programme
Luxury department store Selfridges has unveiled a new feature of its membership programme.
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News
John Lewis teams up with Rough Trade for vinyl records launch
John Lewis has partnered with record store Rough Trade to stock and sell vinyl records across its department stores and online.
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News
M&S makes senior hires for international business reset
Marks & Spencer has made three senior appointments at its international division as it aims to put the overseas business on a growth trajectory, Retail Week can reveal.
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News
John Lewis to introduce Harry Styles-backed brand
John Lewis is introducing a host of new brands for the spring/summer season, including one backed by singer Harry Styles.
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News
Paul Smith has named an ex-Fortnum & Mason boss as new non-exec
British fashion and lifestyle retailer Paul Smith has named a former Fortnum & Mason chief executive as a non-executive director.
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News
Net-a-Porter boss to join top team at John Lewis
The managing director of Net-a-Porter has been appointed to a senior role at department store business John Lewis, Retail Week can reveal.
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News
John Lewis and Waitrose ‘missed sales targets’ in the run-up to Christmas
John Lewis Partnership is reported to have recorded lower sales and profits than expected in the lead-up to Christmas.
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Gallery
In pictures: How Fortnum & Mason turned building works into a retail opportunity
Undertaking building work in-store is often a headache for retailers, but landmark department store Fortnum & Mason turned it into an opportunity to wow shoppers.
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Data
Mapped: Retail’s 101 favourite stores and where to find them
Retail leaders, journalists and commentators told us their favourite stores. Here is where in the world you can find them.
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Feature
Retail’s 101 favourite stores as chosen by the bosses of M&S, John Lewis, Ikea, Boots and more
From hometown heroes to international inspiration, we asked retailer leaders, commentators and our journalists to name their favourite store in the world. The result is 101 stores that show bricks-and-mortar retail at its very best.
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Analysis
Digital marketing’s new rules: Inside Asos, New Look and Urban Decay’s social strategies
This deep dive is the sixth in our ‘Consumer 2025 – from acquisition to advocacy’ series.