All Department stores articles – Page 182
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Gallery
Frasers: Northern star
Frasers, the Glaswegian House of Fraser flagship, has come to the end of revamping its ground floor. As John Ryan discovers, the results have been spectacular
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Opinion
M&S machine cranks into gear
Marks & Spencer’s appointment of Inditex’s Russian boss Jan Heere as international director, and the poaching of Laura Wade-Gery from Tesco as ecommerce supremo, should benefit the retailer in subtle as well as obvious ways.
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News
John Lewis' Simon Fowler takes over Oxford Street
John Lewis lifer Simon Fowler is to take over the running of the department store chain’s flagship Oxford Street branch this weekend.
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Analysis
A drive for customer service
Delivery drivers are as much a face of a retailer as shopfloor staff, says Rebecca Thomson
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Analysis
Changing time at Peter Jones
Chelsea retail dowager Peter Jones is an example of how John Lewis is shifting its visual merchandising direction. John Ryan visits and talks to Robb Bloomer, manager, retail design.
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News
Restructure at House of Fraser claims brand director Chambers
House of Fraser brand director Matt Chambers has been made redundant as part of a restructure of the department store’s support functions.
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News
JC Penney to close underperforming stores
Mid-market department store retailer JC Penney has outlined plans to close underperforming stores, wind down its catalogue and outlet operations and consolidate its call centres.At the same time, the retailer announced that investor William Ackman will sit on the chain’s board. Ackman’s Pershing Square Capital Management along with Vornado have ...
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News
John Lewis chief warns against interest rate rises
John Lewis managing director Andy Street has warned that a rise in interest rates would negatively impact consumer confidence.
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News
John Lewis to open store in Birmingham
John Lewis is to open a department store in Birmingham restarting its store expansion strategy after developers jettisoned plans during the recession.
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News
John Lewis to open website to Europe
John Lewis is to open up its website for international orders to 25 European countries, enabling it to gather data on which cities could support physical department stores.
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News
John Lewis reports 'pleasing' start to new financial year
Sales at department store chain John Lewis rose last week as its new financial year kicked off.
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Opinion
Wade-Gery points the way to future of M&S
Today’s multichannel leaders are tomorrow’s retail leaders.
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Analysis
Mary Portas: Queen of shops or enemy of retailers?
Mary Portas’ new series, Secret Shopper, has incurred the wrath of retailers. But the ‘queen of shops’ remains defiant.
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News
Wade-Gery hiring ‘shows M&S is thinking ahead’
High-profile appointment being interpreted as succession planning by chief executive Marc Bolland
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News
John Lewis denies change to price matching policy
John Lewis has denied claims that it has altered the terms and conditions of its Never Knowingly Undersold price matching policy after rewording its pledge.
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Analysis
Going, going... gone
As Icelandic investors consider exiting high-profile retailers, George MacDonald asks whether the stores sector can look forward to a raft of deals in the year to come
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News
John Lewis weekly sales dip
John Lewis has reported a slight dip in sales for the week ending January 29 and warned that the year ahead will be more “testing”.
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News
Harrods rolls out UnionPay to pull in Chinese shoppers
Harrods, the iconic department store, is from today accepting domestic Chinese debit and credit card UnionPay in a signal of the growing importance of Chinese shoppers’ spending power to the luxury retail sector.
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Opinion
Bolland spreads M&S’s wings
M&S boss Marc Bolland started to make his presence felt with last week’s rejig of the general merchandise senior management structure. The rationale for the changes was to create the right framework for delivery of M&S’s business plan.
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News
Susanne Given confirmed as John Lewis fashion chief
John Lewis has confirmed that Susanne Given will be buying director of fashion when she joins the department store chain.