All Department stores articles – Page 5
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NewsJohn Lewis is to restructure its store teams and ramp up its tech adoption in a huge customer service push
Department store group John Lewis has proposed sweeping changes to its in-store operations as it seeks to put customer service at the top of its agenda, Retail Week can reveal.
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NewsExclusive: John Lewis is restructuring its buying and merchandising teams to ‘turbocharge’ transformation
Department store group John Lewis is reshaping its buying and merchandising teams as part of its transformation programme, Retail Week can reveal.
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Opinion‘Department store leadership merry-go-round shows a sector wanting to change’
After a tough time, the remaining top department store players are in a good position to play to their strengths, believes George MacDonald
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DataRanking: The most productive department stores in the UK
To find out which department stores are firing on all cylinders, we’ve ranked their productivity by sales per employee.
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NewsSelfridges’ CEO has made a shock departure from the luxury department store
The chief executive officer at luxury department store Selfridges has made a shock departure from the business.
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NewsExclusive: Fenwick has named a new chief executive for its ‘next stage of growth’
Department store group Fenwick has appointed a new chief executive as it prepares for the next business phase, Retail Week can reveal.
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NewsJohn Lewis has won support for build-to-rent housing scheme
John Lewis Partnership has won approval for a build-to-rent housing scheme, which had previously stoked controversy.
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NewsJohn Lewis has partnered with Timpson on a repair service
Customers at John Lewis will be able to give clothing, accessories and homeware pieces a new lease of life via a new in-store repair service in partnership with Timpson.
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GalleryUS athletic brand Champion launches sports bar takeover at Selfridges
Athletic and lifestyle brand Champion is taking over Selfridges to open ‘Champion Sports Bar at Harry Gordon’s’ to celebrate the summer of sport.
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NewsNew John Lewis boss is planning to increase the number of shopfloor staff
The new John Lewis boss, Peter Ruis, is planning to ramp up the number of shopfloor staff in a “Selfridges-style approach”, according to reports.
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NewsSelfridges has partnered with Snapchat for new AR sport experience
Selfridges has partnered with Snapchat to create an augmented reality (AR) locker room in its iconic Oxford Street store to celebrate the summer of sport.
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NewsExclusive: John Lewis is holding firm on school uniform prices
John Lewis is leaving the price of school uniforms unchanged again this year in a continuing bid to support families amid the ongoing cost-of-living crisis, Retail Week can reveal.
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NewsJohn Lewis Partnership appoints interim finance director
John Lewis Partnership has named Andy Mounsey as interim executive director of finance starting September this year.
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NewsJohn Lewis is ‘back on track’ insists outgoing chair
Sharon White, the outgoing chair of John Lewis Partnership, has insisted the retailer is “back on track” and “more fit for the future” after her tenure, allowing it to spend more money on Waitrose and move into the c-store market.
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AnalysisSummer washout: How are fashion retailers coping?
After the sixth wettest spring on record, the UK summer has been pretty dismal so far. Retail Week looks at how fashion retailers are coping with the unseasonable weather.
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NewsFormer BHS directors to pay £18m in wrongful trading ruling
Two former directors of BHS have been ordered to pay at least £18m to creditors after being found liable for wrongful trading.
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InterviewQ&A: Selfridges’ Sharlene John on driving diversity in luxury retail
Selfridges’ head of recruitment and onboarding Sharlene John speaks to Retail Week about how the iconic department store is driving employee diversity from the shopfloor up.
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NewsExclusive: Harrods publishes new ESG report
Luxury department store Harrods has laid out a set of new sustainability goals “for 2024 and beyond”.
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AnalysisFrom AI to M&A – what retailers are spending their money on
The ring of the tills might be what drives retail, but to keep customers spending retailers need to invest in improvements. Retail Week looks at where some of the biggest – and most successful – retailers are directing their spend
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GallerySelfridges reopens beauty hall after year-long makeover
Selfridges’ beauty hall in London is ready to welcome back customers after a 12-month renovation.
