All Dixons Carphone articles
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Retail Navigator Analysis
Currys (Strategy)
Having returned to profit in the latest financial year, Currys outlined its initiatives to drive growth in 2024. These include strengthening its repairs business, investing £90m in capital expenditure across the year, and exploring the opportunities AI presents both internally and through the products it sells.
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News
Currys boss Baldock: No justification for more Covid trading restrictions on retail
Currys chief executive Alex Baldock believes there are almost no circumstances in which further trading restrictions should be imposed on retailers as the latest Covid variant takes hold.
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Opinion
‘Currys’ strangers to friends strategy looks like a recipe for success’
Data has long been mooted as the key to customer loyalty, but Currys intends a personal and personalised strategy to set it apart from its competitors.
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Opinion
Alex Baldock: ‘Pasting on branding over nothing underneath just breeds cynicism’
“Baldock! Branding’s just flower-arranging, right?” The man firing this at me – years ago – was a Harvard professor of marketing, so I suspected a trick question. But it set me thinking.
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Video
Retail Question Time: Climate change and the consumer
Climate change and sustainability have rocketed up the retail agenda and will be in the spotlight even more in the run-up to the COP26 conference later this year. Dixons Carphone group sustainability director Moira Thomas and sustainable business strategic adviser Mike Barry, former director of sustainable business at Marks & Spencer, discuss the implications for shoppers and retailers.
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Analysis
Deep dive: Tackling the fulfilment nightmare before Christmas
With online sales expected to remain high this golden quarter and the industry facing operational challenges as the first post-Brexit Christmas, Retail Week explores how retailers can shore up their operations and fulfilment to meet consumer demand ahead of peak.
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Opinion
‘Retail’s best employers will be retail’s best performers as the world adapts after Covid’
As he unveiled annual results for a year of near-unprecedented disruption, Dixons Carphone boss Alex Baldock was particularly pleased about one aspect of the electricals retailer’s performance.
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Analysis
‘I want it and I want it now’: How Dixons and Screwfix are serving impatient shoppers
As rapid delivery services multiply across grocery, Retail Week explores how Dixons Carphone and Screwfix are joining the race to bring laptops and power tools to customers in half an hour or less.
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News
Dixons Carphone swings into the black as boss hails strong year
Dixons Carphone has swung back into profit and reported soaring sales as boss Alex Baldock hailed the retailer’s strong performance in the financial year.
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Analysis
Three ways retailers are rethinking stores for future success
Retail Week’s inaugural Stores Week, celebrating bricks and mortar, kicks off today. From The Entertainer and Dixons Carphone to Theo Paphitis Retail Group and AS Watson, retailers and brands from across the sector will reveal how they’re shaping their store strategies. Here’s a taster of what to expect.
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News
Dixons Carphone rebrands all UK businesses as Currys
Dixons Carphone has brought its four businesses together to become Currys.
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Retail Navigator Analysis
Currys (Overview)
Currys was formed in 2014 – originally as Dixons Carphone – following the merger of Dixons Retail and Carphone Warehouse Group, which developed an outlook to capitalise on the increasingly connected world. The retail group began to rebrand solely as Currys in May 2021, which will also see it launch a new “cloud-based” website featuring deep personalisation and a focus on product content.
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Retail Navigator Analysis
Currys (Financials)
Group sales at Currys declined 10.9% to £8,476m in the latest financial year to 27 April 2024 (FY2023). Having sold its Greek Kotsovolos business, Currys provided a continuing operations comparison, with sales falling 4% on a reported basis and 2% in constant currency for the year.
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Retail Navigator Analysis
Currys (SWOT)
Currys is the largest omnichannel electrical retailer in the UK. With nearly 300 stores across its domestic market, it benefits from a sizeable store network where its customers benefit from in-person advice as well as viewing its ranges in store.
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Retail Voice
Watch: Currys PC World shares in-store CX secrets for the new retail era
One month since non-essential retail reopened in England, Currys PC World and its technology-led marketing partner Team ITG sit down to explore the current landscape and how customer behaviour has changed as a result of the pandemic. In this video, they discuss the key trends shaping retail and share unique insights for retailers to get ahead in 2021 – shining a spotlight on in-store CX, omnichannel marketing and sustainability
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News
Dixons Carphone to invest £25m in rewarding and upskilling colleagues
Dixons Carphone is set to invest £25m over two years to boost its colleagues’ training and wellbeing.
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Opinion
‘The crisis has liberated retailers’ decision making’
The last 12 months have been incredibly difficult for the retail industry, but it has been extraordinary to witness how retailers responded to the Covid-19 pandemic.
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Opinion
Alex Baldock: ‘Stores still have a central role – alongside online, not replaced by it’
Everyone knows that one effect of the pandemic will be a dramatic and enduring shift away from stores to online, right? Not quite.
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Analysis
Arrivals and departures – how WHSmith, Dixons and Monsoon see direction of travel retail
As restrictions ease across the world, Dixons, WHSmith and Monsoon are taking differing approaches to prepare for the return of travel
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News
Dixons Carphone closes travel arm despite strong group trading
Dixons Carphone plans to close its Dixons Travel business after predicting an insufficient recovery in passenger numbers.