All Dixons Carphone articles – Page 4
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OpinionMove of the Week: JLP's Ed Connolly faces new challenge at Dixons Carphone
When Ed Connolly joins Dixons Carphone from John Lewis Partnership in May he will trade one retail transformation project for another.
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NewsBoots poaches Dixons Carphone commercial director
Boots has snapped up Dixons Carphone’s longstanding chief commercial officer Steve Ager, Retail Week can reveal.
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NewsDixons Carphone hires ex-John Lewis exec Connolly as commercial chief
Dixons Carphone has named former John Lewis Partnership executive Ed Connolly as its new chief commercial officer.
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AnalysisAnalysis: Chief strategy officer? Isn’t that the CEO’s job?
Strategy directors are de rigueur, with Asos, JLP and M&S all making big hires. But are they “a fashion accessory”, as one chief executive claims, or a necessary exec role in today’s fast-changing climate?
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AnalysisAnalysis: How to survive the big-ticket storm
Following a few years of low consumer confidence, Brexit uncertainty, several general elections and a Christmas dubbed “the worst in a decade” by the BRC, big-ticket retailers have been battered by the retail storm.
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NewsDixons Carphone re-issues festive trading update after error
Dixons Carphone has been forced to re-issue its Christmas trading update after a clerical error in its original filing.
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NewsDixons Carphone posts flat Christmas sales as mobile hits top line
Dixons Carphone has hailed “strong” sales during the peak Christmas and Black Friday trading period, despite the turbulent mobile phone market continuing to drag on performance.
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NewsDixons Carphone poaches Kingfisher director for new supply chain role
Dixons Carphone has recruited Lindsay Haselhurst from Kingfisher to take up a new role as chief supply chain officer as the retailer looks to deliver a “brilliant end-to-end customer experience”.
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AnalysisNew year, new you? The retailers in need of reinvention
Many people have started the new year with a mission to reinvent themselves. Lose weight, get more organised, find a new job. Which retailers could benefit from adopting a similar approach and what could their reinventions look like?
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NewsDixons Carphone outsources call centres to keep up with competitors
Dixons Carphone has partnered with a “world leader” in customer service operations in a bid to increase its customer satisfaction score and improve cost efficiency.
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AnalysisView from NRF Big Show: Data, demographics and transparency to keep consumers happy
As brands’ reputation and sales are increasingly made or broken on the back of their reputations, retailers share their tips for success in a changing consumer economy.
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AnalysisFrom horsemeat to the Crystal Methodist: most memorable moments of the decade
Retail Week looks back at the most groundbreaking retail stories of the 2010s.
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AnalysisAnalysis: Can Dixons Carphone get its spark back?
Dixons Carphone posted a 60% drop in adjusted pre-tax profit for the six months to October 26 as group sales fell 4% to £4.7bn. Figures like that often spark panic, but the City hasn’t turned off just yet.
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NewsDixons Carphone profits short-circuit as transformation costs bite
Dixons Carphone has recorded a slump in pre-tax profit exacerbated by sliding mobile sales, but boss Alex Baldock says the retailer’s transformation plan is “on track.”
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NewsBlack Friday transactions soar as shoppers bag bargains
Black Friday transactions have risen strongly year on year, early data showed.
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NewsJust one in 20 Black Friday deals genuine, Which? says
Just 5% of deals being pushed by UK retailers over the Black Friday period will offer genuine discounts, according to a study by Which?
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OpinionMove of the Week: Dixons Carphone’s new faces have digital know-how in their DNA
Alex Baldock has cast the recruitment net beyond the retail sector as he continues his digital transformation of Dixons Carphone.
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NewsCurrys PC World unveils customer testing initiative
Currys PC World has launched an initiative to test the best tech on the market with the help of its customers.
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NewsDixons Carphone makes key hires to boost digital transformation
Dixons Carphone has appointed two roles to help boost the electrical retailer’s digital transformation.
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NewsMonsoon Accessorize poaches digital director from Dixons Carphone
Monsoon Accessorize has poached a former Dixons Carphone director to head up its ecommerce business, as the retailer looks to reinvigorate its digital channels.