All Electricals articles – Page 20
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NewsCustomer trust is retail's 'essential battleground', says Dixons' Baldock
Dixons Carphone boss Alex Baldock says the retailer is investing in staff training and “doubling down on investment in data science and analytics” in a bid to win customer trust.
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VideoWatch: Dixons boss Baldock on investing £200m in staff
Dixons Carphone boss Alex Baldock tells Retail Week about his plans to quadruple investment in store staff in the next three years and turn its stores into “palaces of discovery”.
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NewsShop Direct to rebrand as Very, boss Birch reveals
Shop Direct will rebrand to The Very Group later this year to better reflect its powerhouse division, boss Henry Birch revealed at Retail Week Live.
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AnalysisAnalysis: Can retailers survive the rise of direct to consumer?
Brands are increasingly cutting out the retail middlemen and selling direct to the consumer. How can retailers survive this growing retail phenomenon?
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NewsCarphone Warehouse fined £29m for Geek Squad misselling
Carphone Warehouse has been hit with a £29.1m fine by the FCA for misselling Geek Squad, a mobile phone insurance product, between 2008 and 2015.
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NewsDixons Carphone makes key hire to boost credit business
Dixons Carphone has hired its first-ever consumer finance director as it presses ahead with plans to grow its credit business, Retail Week can reveal.
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NewsApple’s head of retail Ahrendts steps down
Apple’s senior vice president of retail Angela Ahrendts is leaving the business after five years.
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NewsBrightHouse to close 10% of stores with up to 350 job losses
Rent-to-own specialist BrightHouse intends to shut 30 stores with the loss of up to 350 jobs, Retail Week has learned.
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OpinionMove of the Week: AO.com's John Roberts back in top job
Anyone who believed John Roberts would struggle to be fulfilled by a role focused purely on “innovation and inspiring AO.com’s people” looks to have been proven right.
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NewsAO founder John Roberts to take back chief executive role
AO.com founder John Roberts is to take on the chief executive role once again after handing the reins over to Steve Caunce two years ago.
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NewsDixons Carphone 'committed to stores', says Baldock
Dixons Carphone boss Alex Baldock has reaffirmed the retailer’s commitment to the high street, despite swinging the axe on more than 100 shops during the past year.
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NewsDixons Carphone rings up Christmas sales boost
Dixons Carphone has posted a like-for-like sales advance over the peak Christmas period.
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NewsShop Direct to focus on fashion to drive sales, says Birch
Shop Direct boss Henry Birch says the retailer’s record Christmas performance was delivered by honing the etailer’s fashion offer and sidestepping an “electricals price war”.
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NewsBrightHouse boss Paton to step down
BrightHouse chief executive Hamish Paton is to leave the retailer after 12 years including two at the helm.
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NewsAO.com cashes in on Black Friday with record November
AO.com has registered an increase in third-quarter sales, fuelled by its “highest sales month ever” in November.
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NewsShop price inflation accelerates despite festive discounting
Shop price inflation accelerated at the highest rate for more than five years in December, despite widespread discounting in the build-up to Christmas.
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AnalysisAnalysis: How Baldock aims to reboot Dixons Carphone
When Alex Baldock joined Dixons Carphone as chief executive in April he faced a baptism of fire.
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NewsDixons Carphone posts £440m loss as Baldock reveals strategy
Dixons Carphone boss Alex Baldock has set out his strategy to focus on online and credit as it dials up a £440m half-year pre-tax loss.
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AnalysisAnalysis: 12 Christmas predictions
The golden quarter is the most important trading period for retailers, but what will the festive season bring this year? Here are 12 Christmas trading predictions based on PwC consumer research.
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NewsInflation edges up spurred by rising food prices
Inflation has risen for the third month in five years this November as grocery price rises accelerated and the rate of deflation in non-food categories slowed.