Richer Sounds registered increases in sales and profits during its full-year results.
The electrical retailer posted an 8.7% increase in sales to £171.2m during the 53 weeks to May 4 as operating profit jumped 15.7% to £8.5m during the period.
The specialist retailer – which has 52 stores and one franchise in Northern Ireland – has continued to gain market share in the electricals sector from the likes of Argos but lags behind with its online penetration.
Richer Sounds’ online penetration is just 22.8%, compared with 50% of the bricks-and-mortar electricals sector.
GlobalData analyst Zoe Mills said: “The electricals specialist excels with its high level of customer service, which is essential when purchasing big-ticket items such as audio-visual products.”
However, she added it must “place greater focus online, translating its staff knowledge to this channel to attract customers that are not covered by a physical location”.
Although Richer Sounds posted promising results, the retailer said it “may be affected by falls in consumer confidence and changing buying habits” and will continue to build its business through both online and offline.
In September, the company said it will open a pilot concession in the Marks & Spencer York Vangarde retail park store to broaden its reach in areas it doesn’t have stores.
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