Hear from the industry’s most influential customer leaders

They have selected content that will leave you feeling challenged, motivated and armed with actionable takeaways that will make a difference to your customer experience.

On October 21, gain access to never-heard-before case studies from genuine disruptors and companies such as Tesco, B&Q, Waterstones, John Lewis, River Island and more retailers that have customer-centricity embedded in their DNA and more.