All Fortnum & Mason articles
Fortnum & Mason is an iconic London department store, founded in 1707 by William Fortnum and Hugh Mason. It also operates two travel stores in St Pancras station and Heathrow Airport, as well as stocking its various products in other stores worldwide. It was originally founded as a grocery store and continues to focus on supplying exotic and speciality produce. The flagship store also features a tea shop and several restaurants. Fortnum & Mason also opened its first international store in Hong Kong in 2019.
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DataRanking: The most productive department stores in the UK
To find out which department stores are firing on all cylinders, we’ve ranked their productivity by sales per employee.
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GalleryIn pictures: The most eye-catching Christmas shop windows
Escapism and the feelgood factor feature strongly in this year’s store Christmas windows in a year that has been difficult for many people.
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NewsFortnum & Mason back in EU for first time since Brexit
Luxury department store Fortnum & Mason has launched a dedicated EU website, enabling it once again to cater for customers in the trade bloc in the wake of post-Brexit challenges.
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GalleryIn pictures: How retail is marking King Charles III’s coronation
With King Charles III’s coronation approaching on May 6, Retail Week takes a look at what retailers are doing to gear up for the historic occasion.
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GalleryStore gallery: Fortnum & Mason’s new Food & Drink Studio
Fortnum & Mason has unveiled its revamped third floor, now dedicated to luxury food and drink.
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NewsFortnum & Mason toasts ‘successful’ Christmas after returning to profit
Fortnum & Mason has capped a year where it returned to profitability with strong sales performance over Christmas.
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GalleryIn pictures: Harrods, Fenwick, Selfridges and more unveil Christmas windows
Retailers have spared no expense in creating a line-up of some of the most opulent and light-laden festive window displays to ever grace UK high streets.
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DataData: The 15 most improved retailers for gender pay equality 2022
Retail Week ranks the top-performing and most improved retailers for gender pay equality this year.
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AnalysisTracker: Retail reacts to Russia’s invasion of Ukraine
Retail Week rounds up the actions being taken by retailers in response to Russia’s invasion of Ukraine. Last updated March 29, 2022.
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NewsInditex, Burberry and Harrods cut ties with Russia
Zara owner Inditex has shut up shop in Russia, closing more than 500 stores and pausing online trading in the country.
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NewsFortnum & Mason hails strong Christmas but swings to first loss in over a decade
Fortnum & Mason has reported a strong Christmas trading period after Covid restrictions and store closures caused it to swing to its first full-year loss in 12 years.
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Opinion‘Retailers are encouraging Christmas shoppers back in store with excitement and theatre’
Currys, Kingfisher and Primark are just three of the retailers demonstrating the importance of the store to boosting customer engagement this golden quarter, writes Fran Minogue.
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NewsFortnum & Mason CTO reveals progress of retailer’s digital transformation journey
Jon Weg has said the department store business wants to empower colleagues to “provide an even more exceptional level of service” supported by tech and data.
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Retail Navigator AnalysisFortnum & Mason (Overview)
Fortnum & Mason is a 300-year-old fine food and gift retailer which has been undergoing a period of dynamic change. It has had a clear focus on digital development over the past few years and relaunched its website in 2020 in a bid to improve the customer experience and accelerate international sales. Investment in digital marketing has been another priority
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Retail Navigator AnalysisFortnum & Mason (SWOT)
The developing international and online businesses have provided diversification, while the opening of satellite stores in the capital is also helping to reduce the group’s dependence on the Piccadilly store.
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Retail Navigator AnalysisFortnum & Mason (People)
Tom Athron has been chief executive at Fortnum & Mason since the end of 2020 when he took over from Ewan Venters. Athron joined the business from luxury fashion retailer Matchesfashion where he was COO, but prior to that spent 13 years at the John Lewis Partnership.
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Retail Navigator AnalysisFortnum & Mason (Financials)
Fortnum & Mason recorded a continued recovery in sales, which rose 11.9% to £208.6m in the 52 weeks ended 9 July 2023 (FY2023). It said UK store sales grew 34% on the previous year, driven by “a resilient domestic market and increased international customers, further boosted by the reopening of the third floor at our Picadilly flagship store with a Food & Drinks studio, distillery, cocktail bar and new hamper department”.
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OpinionMove of the Week: Waitrose veteran upgrades to Fortnum & Mason CCO role
Where does a passionate foodie go after ending a 17-year career at upmarket grocer Waitrose? The answer in the case of Rupert Thomas is an even more upmarket grocer in the form of Fortnum & Mason.
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OpinionMove of the Week: Sainsbury’s leadership team to offer acceleration and focus
Sainsbury’s boss Simon Roberts has wasted little time stamping his mark on the business since he took over the reins from Mike Coupe in June.
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AnalysisNo Limits: Retail’s five best apprentice schemes
As National Apprenticeship Week kicks off, Retail Week looks into why these schemes can’t be a casualty of the pandemic and shines a spotlight on some of retail’s best apprenticeship programmes.