All Fortnum & Mason articles – Page 2
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Opinion‘Retailers are encouraging Christmas shoppers back in store with excitement and theatre’
Currys, Kingfisher and Primark are just three of the retailers demonstrating the importance of the store to boosting customer engagement this golden quarter, writes Fran Minogue.
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NewsFortnum & Mason CTO reveals progress of retailer’s digital transformation journey
Jon Weg has said the department store business wants to empower colleagues to “provide an even more exceptional level of service” supported by tech and data.
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Retail Navigator AnalysisFortnum & Mason (Overview)
Fortnum & Mason is a 300-year-old fine food and gift retailer which has been undergoing a period of dynamic change. It has had a clear focus on digital development over the past few years and relaunched its website in 2020 in a bid to improve the customer experience and accelerate international sales. Investment in digital marketing has been another priority
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Retail Navigator AnalysisFortnum & Mason (SWOT)
The developing international and online businesses have provided diversification, while the opening of satellite stores in the capital is also helping to reduce the group’s dependence on the Piccadilly store.
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Retail Navigator AnalysisFortnum & Mason (People)
Tom Athron has been chief executive at Fortnum & Mason since the end of 2020 when he took over from Ewan Venters. Athron joined the business from luxury fashion retailer Matchesfashion where he was COO, but prior to that spent 13 years at the John Lewis Partnership.
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Retail Navigator AnalysisFortnum & Mason (Financials)
Fortnum & Mason recorded a continued recovery in sales, which rose 11.9% to £208.6m in the 52 weeks ended 9 July 2023 (FY2023). It said UK store sales grew 34% on the previous year, driven by “a resilient domestic market and increased international customers, further boosted by the reopening of the third floor at our Picadilly flagship store with a Food & Drinks studio, distillery, cocktail bar and new hamper department”.
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OpinionMove of the Week: Waitrose veteran upgrades to Fortnum & Mason CCO role
Where does a passionate foodie go after ending a 17-year career at upmarket grocer Waitrose? The answer in the case of Rupert Thomas is an even more upmarket grocer in the form of Fortnum & Mason.
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OpinionMove of the Week: Sainsbury’s leadership team to offer acceleration and focus
Sainsbury’s boss Simon Roberts has wasted little time stamping his mark on the business since he took over the reins from Mike Coupe in June.
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AnalysisNo Limits: Retail’s five best apprentice schemes
As National Apprenticeship Week kicks off, Retail Week looks into why these schemes can’t be a casualty of the pandemic and shines a spotlight on some of retail’s best apprenticeship programmes.
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NewsRetail rages over government store closure guidance
Retailers have been left angry and confused by the government’s handling of second lockdown store closures, after its guidance on mixed essential and non-essential retail was published late.
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OpinionMove of the Week: Tom Athron is a great match for Fortnum & Mason
It’s no great surprise to see Tom Athron assume his first chief executive position at Fortnum & Mason. If anything, the surprise is that it hasn’t happened sooner.
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NewsFortnum & Mason poaches new chief executive from Matchesfashion
Fortnum & Mason has appointed Matchesfashion’s executive Tom Athron as its new chief executive, replacing Ewan Venters.
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NewsFortnum & Mason chief executive to step down
Fortnum & Mason’s long-standing chief executive Ewan Venters is set to step down from his role in the new year.
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NewsFortnum & Mason to reopen food departments tomorrow
Landmark London store Fortnum & Mason is to begin a phased reopening tomorrow when it will come out of coronavirus lockdown.
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AnalysisData: The UK’s 15 most improved retailers for gender pay equality
Retail Week ranks the top-performing and most improved UK retailers for gender pay equality.
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AnalysisAnalysis: What impact will coronavirus have on global fashion retail?
What began in early January as a pneumonia outbreak in the central Chinese city of Wuhan has since been declared a worldwide health emergency. Retail Week looks at what effect the outbreak will have on retail supply chains in the region and tourism.
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AnalysisAnalysis: Who really won Christmas and why?
Asos was the last major retailer to unveil its Christmas trading yesterday, giving the industry a full picture of the festive period.
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AnalysisAnalysis: Department store Darwinism – how the fittest thrive
Department stores have suffered a dismal few years. Once-loved names such as Debenhams and House of Fraser are in the emergency room after their administrations and profits have evaporated at bellwether John Lewis.
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NewsFortnum & Mason delivers ‘excellent’ Christmas results as sales spike
Fortnum & Mason has delivered what it called an “excellent” set of Christmas results, with all sales channels experiencing growth.
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AnalysisIn pictures: Six retailers nailing the Christmas experience
From breathtaking windows to immersive in-store experiences, Retail Week rounds up the retailers giving shoppers the ultimate Christmas experience.
