With workforces across the UK operating remotely, communication between retail leaders and their teams has become paramount. Retail executives from Farfetch, Pets at Home, John Lewis Partnership, Lucky Saint and Hallett Retail explain how they have been keeping staff informed and engaged during this challenging period.
The UK lockdown has made remote working de rigueur and it has meant effective communication between retail leaders and their teams is more nuanced than ever.
From Zoom meetings to FaceTime calls to Houseparty chats, a range of different technologies and platforms are being used by retailers to successfully work and collaborate during this pandemic situation, while helping to maintain a sense of company culture.
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