Card Factory launches first UK-wide click-and-collect service

Customers can purchase a range of gifts, cards and personalised items using the click-and-collect service.  

The retailer said the new service “will offer customers greater flexibility and access to the retailer’s unbeatable value and quality in time for Father’s Day and a busy wedding season”. 

The service is free for customers spending over £10, with a £3.99 charge if the basket total is under £10. However, it is not currently available for customers in Jersey or the Republic of Ireland. 

Card Factory digital director Sam Davies said: “Our digital data has shown that more people want to access the high-quality, affordable range of gifts and cards we provide with ease.

“The introduction of our click-and-collect service and ordering products at the click of a few buttons offers flexibility, more choice and adds an extra layer of convenience to shopping with us.

“The success of the new service presents the opportunity to roll out click and collect across even more of our range and in the future we hope to offer a next-day collection option for those last-minute gifts.

“With shoppers returning to the high street, and connecting our stores and online channels, we can offer our customers a great experience and added convenience. We are well positioned to make good progress in our transition to becoming the market-leading omnichannel retailer of cards and gifts.”