Ikea launches ‘buy back’ initiative as part of sustainability drive

The service was originally set to launch last year, but was delayed by the coronavirus pandemic and associated restrictions on physical retail.

To take advantage of the initiative, customers can sell back their second-hand Ikea furniture in return for an Ikea voucher.

The voucher will have no expiry date to encourage customers to only purchase something when they really need it – again encouraging more sustainable behaviours.

The used products will be bought back at a price dependent on their condition. Those returned as good as new with no scratches will be bought for 50% of the original price, while items with minor scratches will be bought for 40%. Furniture that is well used with several scratches will be bought for 30%.

Customers wishing to sell their items can fill in a request form online to receive a quote. They will then will be invited to bring the fully assembled product into a store.

Products eligible for buy back include dressers, bookcases, shelf units, small tables, cabinets, dining tables and desks.

Ikea has partnered with Gumtree to sell on second-hand products. They will also be found in the ‘Bargain Corner’ of Ikea stores.

Ikea UK boss Peter Jelkeby said: “Households are connected to around 60% of global greenhouse-gas emissions, consuming around a third of the energy and 10% of the water used globally.

“Therefore, small actions taken within them can make a significant difference and this is why Ikea is so committed to making sustainable living more affordable, attractive and accessible. As one of the biggest brands in the world, we recognise our unique opportunity to help lead that change.

“Through buy back, we hope to make circular consumption mainstream, making it easier for customers to acquire, care for and pass on products in circular ways.”