All Hotel Chocolat articles – Page 2
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NewsHotel Chocolat nudges up profit forecast after festive sales rise
Hotel Chocolat expects full-year earnings to come in just ahead of expectations after sales rose over Christmas.
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NewsRetailers report spikes in demand as shoppers drag festive spend forward
Anticipated supply issues this festive season are driving consumers to shop earlier this year and forcing retailers to respond. Retail Week looks at how the likes of Tesco, Selfridges and Hotel Chocolat are preparing their supply chains for Christmas coming early.
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NewsHotel Chocolat reports soaring sales as online strategy pays off
Hotel Chocolat has reported profit before tax ahead of market expectations and rising sales as its online capital investment strategy helped insulate it from rolling store closures.
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NewsHotel Chocolat profits to beat expectations as sales climb
Specialist retailer Hotel Chocolat’s full-year earnings will exceed expectations after annual sales rose strongly.
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AnalysisAnalysis: Lush and Watches of Switzerland on nailing international expansion
‘Non-essential’ UK retailers have had a bruising year and many of those that have proved most resilient have relied on international markets to bolster growth in 2020. Should more businesses look to do the same in 2021 and beyond?
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AnalysisMixing it up: How Hotel Chocolat and Joules are diversifying to drive growth
Diversification is a growing trend for retailers, from new product categories to new store formats and other customer propositions. But can adding more strings to your bow offer a route to long-term growth?
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Retail Navigator AnalysisHotel Chocolat (Overview)
Hotel Chocolat is an upmarket, luxury chocolatier and cocoa grower trading through around 125 UK locations, as well as a relaunched digital presence in the US and a joint venture in Japan. The ‘digitally-born’ retailer’s three guiding principles are: authenticity, originality and ethics, while its mantra is “more cocoa, less sugar”.
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Retail Navigator AnalysisHotel Chocolat (Financials)
Hotel Chocolat sales slipped 9.6% to £204.5m in the “challenging” financial year ended 2 July 2023 (FY2022) as a result of lower online and international revenues. The previous year, sales had surged by more than a third (+37.4%) to £226.1m, bolstered by a rebound in store sales.
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Retail Navigator AnalysisHotel Chocolat (SWOT)
Hotel Chocolat is arguably the best-known brand among more upmarket chocolatiers that focus on high-quality products. The retailer’s mantra of “more cocoa, less sugar” has resonated well with British consumers. The £534m offer from multinational conglomerate Mars sets Hotel Chocolat among impressive, well-aligned company from the likes of Mars and Snickers bars. Although these are much more mass-market than luxury brand Hotel Chocolat, Mars has said it will protect Hotel Chocolat’s quality, its UK manufacturing infrastructure, and will not dilute the brand and its ‘more cocoa, less sugar’ proposition. Hotel Chocolat also stands to benefit from Mars’ extensive resources, particularly for overseas growth.
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Retail Navigator AnalysisHotel Chocolat (People)
Hotel Chocolat UK managing director and group marketing officer Lysa Hardy has been promoted to the role of chief executive while co-founder Angus Thirlwell has moved into the position of president.
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NewsHotel Chocolat upgrades full year trading expectations following strong Easter
Hotel Chocolat reported surging sales over its crucial Mother’s Day and Easter periods and said it expected trading for the year to be “significantly ahead of expectations”.
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OpinionAngus Thirlwell: ‘Forget the caterpillars – retail needs collaboration, not conflict’
Three years ago, I was spitting chocolate feathers. Customers on social media began alerting me to a suspiciously similar range of chocolate slabs that had appeared in Waitrose.
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NewsWaitrose and Hotel Chocolat strike new product partnership
Waitrose has struck a partnership with Hotel Chocolat to sell a selection of the retailer’s products in its supermarkets and online.
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Opinion‘Thorntons’ plight lays bare risks of chasing revenue over relevance’
Britain’s high streets mourned the loss of another business this week. Thorntons became the latest name to shut up shop as the chocolatier said its 61 stores will not reopen when lockdown restrictions are lifted next month.
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NewsHotel Chocolat’s digital offer in strong position ahead of crucial Easter trading
Hotel Chocolat boss Angus Thirlwell says the retailer’s digital push during the pandemic has left it in a much stronger position heading into the crucial Easter trading period than last year.
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AnalysisHow Dixons, Joules and Hotel Chocolat’s online prowess saved Christmas
Bricks-and-mortar retailers up and down the country had feared a Christmas washout as the UK veered in and out of lockdowns at the end of 2020.
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NewsHotel Chocolat sales climb as digital initiatives accelerated
Hotel Chocolat has reported strong sales growth over Christmas after speeding up the pace of digital change in the face of the Covid-19 pandemic.
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AnalysisAnalysis: After the most unpredictable year ever, is the five-year strategy dead?
It’s difficult to know what’s going to happen next week, never mind next year. In this environment, can retail leaders work to five-year plans? Grace Bowden investigates.
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AnalysisStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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Opinion‘Whisper it for now, but retail is on the road to recovery’
One would be forgiven for thinking retail was on its proverbial deathbed given some of the media coverage of the past few days.