All House of Fraser articles – Page 22
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OpinionMany retailers still only pay lip service to true customer service
Are customer at the heart of all you do? Lots of retailers have this in their mission statement but only pay lip service to it.
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NewsRetail Diary: Animal antics in Hong Kong while Greggs kicks up a stink
A boar runs wild in a Hong Kong retailer, Greggs kicks up a stink to tackle homeware and House of Fraser takes over the red carpet.
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GalleryStore gallery: Which department stores succeed in making beauty beguiling?
Beauty retailing is a tough business but who is good at it? Retail Week appraises approaches to the category in London’s department stores.
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NewsHouse of Fraser extends 'pioneering' click-and-collect cut-off to midnight
House of Fraser has upped the ante in competitive fulfilment after extending the cut-off point for customers using its buy-and-collect service.
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NewsBreakfast Briefing: Retail news on Tesco, Jaeger and House of Fraser
Retail news round-up on May 6, 2015: Two more non-exec directors to leave Tesco; Jaeger ex-owner criticises new management; House of Fraser stocks sports hijabs.
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OpinionChinese interest in New Look may signal more retail deals in the East
Potential Chinese interest in acquiring fashion retailer New Look symbolises the growing economic power of China.
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NewsBonmarché replaces chairman with ex-House of Fraser boss John Coleman
Bonmarché chairman Tim Mason has stepped down from the retailer and will be replaced by former House of Fraser boss John Coleman.
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NewsHouse of Fraser appoints Colin Elliot as new chief financial officer
House of Fraser has named its new chief financial officer and the present incumbent is to step down after 13 years in the role.
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NewsBreakfast Briefing: Retail news on House of Fraser, Lush, Tesco and Scottish retail sales
Retail news round-up on April 22, 2015: House of Fraser eyes Chinese expansion; Scottish retail sales fall; Lush enters m-commerce market and more.
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NewsHouse of Fraser full-year sales and profits up as online surges
House of Fraser has reported a rise in full-year sales and profits, helped by a strong performance from its online business.
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NewsHouse of Fraser hires Uday Kotla as new chief information officer
House of Fraser has appointed Uday Kotla to the role of chief information officer as it develops its multichannel strategy.
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NewsComment: House of Fraser is bypassing the obvious cities for its China launch
The most interesting aspect of House of Fraser’s expansion into China is the cities where it has chosen to open stores.
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NewsHouse of Fraser unveils first Chinese department store locations
House of Fraser has revealed the locations of its first three stores in China following its acquisition by Chinese conglomerate Sanpower in 2014.
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NewsHouse of Fraser and John Lewis execs among New West End Company's new board members
New West End Company has named John Lewis’s retail director and House of Fraser’s chief operating officer as among a group of industry heavyweights to join its board.
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AnalysisProfile: Matt Stringer, Mothercare’s new chief operating officer
He made his mark at M&S and Carphone Warehouse. Now Matt Stringer has been promoted to become Mark Newton-Jones’ right-hand man at Mothercare.
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InterviewExclusive interview: House of Fraser’s new boss Nigel Oddy on international strategy
Three weeks into his new role, Nigel Oddy speaks to Retail Week in his first interview as chief executive at House of Fraser.
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NewsRetail Week Live: House of Fraser's Sarah Baillie on how to work with start-ups
House of Fraser multichannel development boss Sarah Baillie said retailers should work with start-ups that are flexible and add value to their proposition.
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NewsRetail Week Live: The Entertainer has 'already ordered' this year's Black Friday stock
The Entertainer boss Gary Grant admits the retailer has already ordered the toys it will sell at knock-down prices on this year’s Black Friday.
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NewsRetail Week Live: House of Fraser engagement boss on the challenges of start-up investment
House of Fraser head of online engagement Madeleine Melson said it had been challenging to convince the finance department to put money aside to invest in new technologies from start-up companies.
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AnalysisPeople: Musical chairs at the grocers – who's changed jobs in February?
From Morrisons to Tesco, 2015 has already seen a spate of career changes – which moves and exits have had the biggest impact this month?