All Human resources articles – Page 40
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OpinionRetail surgery: With such focus on customer service do we need to up our game?
With all the focus being put on retailers’ customer service in the media, do we need to up our game?
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NewsJohn Lewis' Simon Fowler takes over Oxford Street
John Lewis lifer Simon Fowler is to take over the running of the department store chain’s flagship Oxford Street branch this weekend.
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AnalysisWhat it’s like to work at… Fonehouse
The inside view from operations director Stuart Ferguson
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NewsMorrisons to double its female senior managers
Morrisons has committed to identifying future female business leaders and targeted to more than double its number of female senior managers by 2014.
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NewsNew Look's Barbara Horspool in shock exit
Barbara Horspool, group design director at New Look and the driving force behind the value chain’s fashion credentials, has quit to join women’s young fashion chain Oasis.
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NewsLloydspharmacy appoints head of retail
Lloydspharmacy has appointed former Carphone Warehouse buyer Jeff Wemyss as head of retail.
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NewsHalfords appoints David Adams as non-exec
Cycles and automotive retailer Halfords Group has appointed former House of Fraser deputy chief executive David Adams as a non-executive director.
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AnalysisSee you in court
Employment tribunals are on the rise but this might not be the case for long. Joanne Ellul reports
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OpinionRetail surgery: What impact will the Agency Worker Regulations have?
What impact will the Agency Worker Regulations have on the retail sector when they come into effect in October?
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AnalysisSecurity staff: The necessary force
The issue of appropriate force against violent customers is a thorny retail issue. Joanne Ellul looks at where store staff should draw the line
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NewsMary Portas: retailers get to answer back
Retailers have the chance to respond to criticism on Mary Portas’ website, after the television retail guru launched a “retailer response tool” on its Secret Shopper forum.
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OpinionRetail’s age of the apprentice
Education is constantly in the news, whether it’s school league tables or university fees.
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NewsThe Co-op to create 1,700 store management jobs
The Co-operative Group is hiring around 1,700 extra management staff in its food stores over the next five months.
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NewsBrian McBride joins venture capital firm
Brian McBride, former managing director of Amazon UK, is to join venture capital firm Scottish Equity Partners.
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NewsSnow + Rock appoints Neil McCausland as non-exec chairman
Outdoor specialist Snow + Rock has appointed Neil McCausland as non-executive chairman.
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OpinionBolland spreads M&S’s wings
M&S boss Marc Bolland started to make his presence felt with last week’s rejig of the general merchandise senior management structure. The rationale for the changes was to create the right framework for delivery of M&S’s business plan.
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AnalysisTalent from the street
Retailers are benefiting by giving the formerly homeless a leg up into work, finds Joanne Ellul
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NewsFormer TK Maxx boss Susanne Given joins John Lewis
John Lewis has appointed Susanne Given, the former managing director of TK Maxx in the UK and Republic of Ireland, to a senior product or fashion role at the department store chain.
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NewsAsda poaches Tesco's personnel director
Asda has poached Tesco’s UK personnel director to be its HR director.