All In-store technology articles
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Analysis
Store tour: Inside Holland & Barrett’s first ever experience store
Holland & Barrett chief executive Anthony Houghton and property director Nick Gerrard give Retail Week an exclusive tour of its first-ever experience store on Cardiff’s Queen street.
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Innovation of the Week
Tesco trials weighing trolleys at checkout to tackle theft
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Interview
Q&A: EE managing director of commercial on supercharging its stores
With EE making huge strides in its retail operations, Retail Week spoke to managing director of commercial Sharon Meadows about taking the brand from a telecoms company to an experience-focused retailer
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Retail Voice
Three reasons why retailers need to modernise POS systems
If you thought point of sale (POS) systems reached their peak innovation years ago and are not worth further consideration, it’s time for a rethink says Aptos’ Zaki Hassan
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News
Retail media for c-stores gains three times more attention than larger retailers
A new study has revealed that retail media in convenience stores gains triple the amount of attention when compared to larger retail stores.
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Retail Voice
How leveraging AI can help make next Christmas a cracker
As the retail sector continues to recover from a challenging Christmas period, Wipro’s Prabhu Ramaiah examines how intelligent technology can play a key role in navigating a complex market
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Analysis
From AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
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Feature
Automation: What does retail look like in a post-Budget world?
As retail navigates a world post-Budget, Retail Week looks at who is looking at automation as an aid, and how this will impact both customers and millions in the workforce.
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Analysis
Bridging the gap: how retail leaders can empower store staff with technology
New exclusive staff data shows that while many retail leaders are excited about the opportunities afforded by advancing in-store technologies, the store staff themselves still have many reservations.
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Feature
Retail’s 101 favourite stores as chosen by the bosses of M&S, John Lewis, Ikea, Boots and more
From hometown heroes to international inspiration, we asked retailer leaders, commentators and our journalists to name their favourite store in the world. The result is 101 stores that show bricks-and-mortar retail at its very best.
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Feature
What will UK retail look like in 2035?
A lot can change in 10 years. In 2015, online shopping was still gaining speed, self-checkouts were only lightly sprinkled throughout the country, and BHS was still on the high street. So what could change for retail over the next decade? Retail Week takes a look into the future.
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Innovation of the Week
The Perfume Shop is using holograms to ‘revolutionise’ customer experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
2025’s biggest retail tech trends: Robots, video content, and employee equipment
Retail Week has named the industry’s 50 top global innovators – and with it the shared tech investment priorities among them. We look at four areas the transformative businesses are betting big on
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Retail Voice
From sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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Retail Voice
Six steps to successful stock accuracy
When it comes to tackling loss prevention, it helps to reframe it as profit protection. Zebra Technologies’ Mike Finch explains how doing so can lead to 99% stock-counting accuracy
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Retail Voice
How retailers can rebuild trust with data
Today’s consumers seek more than just a product – they want trust in return for loyalty. From production and labour standards to provenance and environmental impact, customers are making more complex purchasing decisions
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Analysis
The Innovation Report: 50 global retailers powering tech transformation
Retail Week’s inaugural index of retailers and brands driving digital innovation is published today. The report is a celebration of inspiring businesses leveraging tech for growth.
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Report Store
The Innovation Report 2024
50 global retailers, one Innovation Report. Discover the top businesses for tech transformation as decided by Retail Week’s team of journalists, analysts and experts
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Data
Data: 500 UK store staff on what it’s really like working retail’s frontline
Talking Shop is back for 2024 featuring fresh interviews with full-time and part-time store staff on the biggest challenges and opportunities facing them in their roles
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News
Amazon grocery exec is moving to restaurant chain founded by former Walmart ecommerce boss
Amazon grocery executive Tony Hoggett is moving to a delivery-focused restaurant chain in the US, founded by a former Walmart chief executive of ecommerce.