All In-store technology articles
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Retail Voice
From sofa to till: Eight ways to entice shoppers back in-store
With speedy check-outs and sustainability among the most valued aspects of physical shopping, Vypr’s Ben Davies explores what would entice consumers back to the high street
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Retail Voice
Six steps to successful stock accuracy
When it comes to tackling loss prevention, it helps to reframe it as profit protection. Zebra Technologies’ Mike Finch explains how doing so can lead to 99% stock-counting accuracy
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Retail Voice
How retailers can rebuild trust with data
Today’s consumers seek more than just a product – they want trust in return for loyalty. From production and labour standards to provenance and environmental impact, customers are making more complex purchasing decisions
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Analysis
The Innovation Report: 50 global retailers powering tech transformation
Retail Week’s inaugural index of retailers and brands driving digital innovation is published today. The report is a celebration of inspiring businesses leveraging tech for growth.
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Report Store
The Innovation Report 2024
50 global retailers, one Innovation Report. Discover the top businesses for tech transformation as decided by Retail Week’s team of journalists, analysts and experts
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Data
Data: 500 UK store staff on what it’s really like working retail’s frontline
Talking Shop is back for 2024 featuring fresh interviews with full-time and part-time store staff on the biggest challenges and opportunities facing them in their roles
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News
Amazon grocery exec is moving to restaurant chain founded by former Walmart ecommerce boss
Amazon grocery executive Tony Hoggett is moving to a delivery-focused restaurant chain in the US, founded by a former Walmart chief executive of ecommerce.
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News
Amazon grocery boss Tony Hoggett is leaving the business
Amazon grocery boss Tony Hoggett is leaving the retailer.
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News
Poundland has launched its rewards app across the UK as part of £20m investment
Value retailer Poundland is rolling out its rewards app in-store and online across the UK alongside a £20m investment.
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Retail Voice
Level up your loyalty: Four ways gamification supercharges customer retention
Integrating game-like elements into loyalty programmes is a surefire way to foster stronger relationships with customers, believes Trust Retail’s Mike Dotson. Find out why
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News
EE has opened a new 'extended reality' experience at flagship store
EE has opened a new extended reality experience in its flagship store at Westfield White City amid an increase in consumer demand for immersive devices like VR headsets.
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Retail Voice
Five ways to maximise tech investments and boost shopper spend
As retailers continue to plough investment into cutting-edge technology, Retail Response’s Calum Rhodes provides five tips to help make the most of this expenditure and grow consumer spending in bricks-and-mortar stores
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News
Morrisons sales jump as chief executive hails progress ‘across the board’
Morrisons chief executive Rami Baitiéh has praised the “good headway across the board” the supermarket has made, after reporting an increase in both total and like-for-like sales.
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News
Future Stores’ debut flagship on Oxford Street is opening in October
Immersive retail start-up Future Stores is opening its flagship store on Oxford Street on October 30.
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Retail Voice
Six ways that AI could transform retail
Want to know how AI advancements could bring more joy and confidence as well as reduce regret in customer journeys? Google’s Sarah Ashley and Wired Consulting’s Charlie Burton offer a glimpse into the newly launched report Upgrading How We Buy
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News
Holland & Barrett has launched world’s first express DNA test service in stores
Holland & Barrett is exclusively trialling the world’s first express DNA test service at selected stores in the UK, offering customers on-the-spot genetic insights for skincare and improved sleep.
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Innovation of the Week
Innovation round-up: Hologram training, reviving the metaverse, palm payments and more
Here we bring you our summer roundup of innovations that caught our attention over the past three months.
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News
Holland & Barrett is investing millions in the latest crime-fighting technology
Exclusive: Holland & Barrett has invested heavily in new theft-protection technology across its store network to battle surging levels of retail crime, Retail Week can reveal.
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Interview
Q&A: Amazon VP on bringing Just Walk Out tech to stores and arenas worldwide
As Amazon’s Just Walk Out technology is implemented in London’s O2 Arena, Retail Week speaks to vice president Jon Jenkins about leveraging the revolutionary tech across more third-party locations.
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Retail Voice
Seizing the AI opportunity in retail
With AI now permeating every part of the industry, Spencer Stuart’s Veena Marr examines how retailers can decode untapped opportunities to unwrap a deeper potential