All In-store technology articles – Page 14
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NewsJD Sports installs feedback technology in all 360 stores
JD Sports has introduced customer feedback technology to all its stores to allow shoppers to rate the experience at the checkout.
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OpinionOpinion: How to bring retail personalisation offline
So far, personalisation has largely been characterised by the use of customer data to produce digitally led marketing activities, product recommendations and targeted content online.
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AnalysisStore of the Week: O2 Live Concept Store, Berlin
O2 has had several high street iterations, but for an outpost that’s a thing apart, head for Berlin’s Tauentzienstraße – home to its Live Concept Store.
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GalleryIn pictures: Zara unveils first click-and-collect store
Zara is opening its first ever click-and-collect store in Westfield Stratford while it refurbishes its flagship store at the centre.
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OpinionOpinion: Why in-store tech may be like popcorn
Light and fluffy shopper engagement may work for a time, but that time is not 2018.
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OpinionOpinion: Lessons from Sainsbury’s pioneering past
Nearly 70 years ago this month, in 1950, Sainsbury’s opened its first self-service supermarket.
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Retail VoiceUtilising digital technology effectively in retail
Florian Rotberg, chairman of the Digital Signage Summit, outlines his highlights from a recent round table held by Integrated Systems Europe.
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Retail VoiceThe battle for customer loyalty
Debbie Johnson, regional sales director for retail at Dell EMC, shares her vision for omnichannel strategy.
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VideoWatch: Retail's digital leaders on their top tech trends
Artificial intelligence and machine learning will be among the key technologies helping retailers to advance over the next 18 months.
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AnalysisTesco interims: Five nuggets you might have missed
Tesco delivered a surge in half-year profits this morning as the grocer’s turnaround efforts built further momentum.
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OpinionDisrupt or be disrupted? A question for retailers
Amazon is the ultimate disruptor of retail. First it was online retailing with faster and faster delivery, then it was subscription models with Amazon Prime, and the internet of things with the dash button.
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Retail VoiceAre retailers empowering store associates?
As retail evolves to support a complex omnichannel experience, the store associate’s role is changing. But what can retailers do to maximise their value?
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AnalysisAnalysis: Pureplays tone down tech for debut stores
Established retailers have bent over backwards to digitise stores to attract younger consumers, yet online retailers opening physical space have stepped back from tech. Mark Faithfull asks whether retail is going back to basics.
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OpinionOpinion: Retailers must adapt to maintain success
The retail landscape is changing, and if retailers don’t embrace smart technologies, many will find they will fall behind those that do.
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OpinionOpinion: John Lewis should be careful with co-working
Think carefully about how excess retail space is put to alternative use – it could have an effect on what’s already there.
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OpinionOpinion: The future of shopping – functional or fun?
The general consensus is that in the future shopping will be either functional or fun.
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AnalysisProductivity: Artificial intelligence to the rescue
From customer service robots to online chatbots, artificial intelligence is playing a crucial role in driving productivity gains. Retail Week investigates this game-changing phenomenon.
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OpinionOpinion: Surge pricing? That’s retail ‘fake news’
With some media outlets promoting false stories on electronic labelling, it’s another reminder of the ‘fake news’ that we are always being told about.
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AnalysisAnalysis: 10 ways the iPhone transformed retail
On the 10th anniversary of the iPhone’s debut, Retail Week takes a look at how it fundamentally changed the retail landscape.