All In-store technology articles – Page 2
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News
Crew Clothing partners with tech platform to bolster operations
Fashion retailer Crew Clothing has rolled out a new tech feature to improve operations in its 105 stores in partnership with cloud management solutions company Cegid.
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Retail Voice
Unleashing AI into your business in three steps
Generative AI is fundamentally changing how retailers operate, supercharging productivity levels and providing a conversational holistic experience for their customers. Microsoft and Cognizant reveal the first three moves firms can take to maximise on AI
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News
Jack & Jones and Vero Moda owner joins forces with tech platform to boost loyalty
Danish fashion retailer Bestseller, which owns Jack & Jones, Vero Moda and Only, has announced a new partnership with Swedish technology platform Voyado in a bid to boost customer loyalty and personalisation.
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News
Holland & Barrett invests in AI to track footfall across stores
Holland & Barrett is investing in AI footfall analytics in its latest tech push to “gain valuable insights” into performance across more than 1,000 stores in the UK.
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News
Exclusive: Pets at Home to open more city stores and 'unleash' AI
Pets at Home plans to open more of its smaller-format pet care centres in underserved areas, Retail Week can reveal.
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Retail Voice
Customer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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Analysis
How retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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Interview
Q&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Retail Voice
Empowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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News
Cyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
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Innovation of the Week
From next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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News
Amazon drops Just Walk Out technology from US grocery stores
Amazon has begun the process of phasing out its patented Just Walk Out technology from its US grocery stores.
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Analysis
Poo power, drones and drive-throughs: Discover the latest supply chain innovations
Supply Chain 2025 analyses how retailers in the UK and internationally are investing to transform their operations. Here, we reveal five innovative ROI-generating solutions explored in the new report
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Analysis
Tech meltdowns: what can retailers learn from Sainsbury’s, Tesco and Greggs’ woes?
After Greggs became the fourth major business in the UK to face disruptions due to IT issues in less than a week, what can retailers do differently to avoid such issues in the future?
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News
Greggs stores close after IT issue affects card payments
Greggs, Britain’s largest bakery chain, has been forced to close stores after IT issues crippled its card payments system.
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News
Exclusive: Future Stores lands on Oxford Street with debut flagship
Immersive retail start-up Future Stores has secured new premises on Oxford Street for its first flagship, Retail Week can reveal.
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Retail Voice
Don’t let innovation and choice fall down the priority list
As consumers become ever more discerning, Worldpay’s Pinar Koygun takes a look at five ways retailers can deepen their engagement with customers
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Retail Voice
Five ways stock tech can superpower your business
With retailers navigating increasing financial pressures and evolving customer expectations, Trust Retail’s Mike Dotson believes the key to success lies in software
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Analysis
Tech List 2024: The definitive index of the world’s top 50 digital retail leaders
Retail Week’s annual celebration of the most influential leaders behind 50 businesses progressing digital retail has landed. Innovative minds from Boots, Tesco, EE, Sephora and Walmart are among those recognised in The Tech List
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Analysis
Tech List 2024: What makes Cider, Zalando, Facewatch and TikTok leaders so inspiring?
Retail Week’s definitive annual index of the people powering tech transformation at 50 influential businesses has been published. We look at what retailers can learn from four of the individuals celebrated in The Tech List