All In-store technology articles – Page 3
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Retail VoiceCustomer reviews reveal how to be a five-star retailer
A simple omnichannel experience is key in today’s retail world if you are to get flawless feedback from shoppers. HomeByMe’s Daniel O’Meara lets you in on the secrets of securing a five-star review
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AnalysisHow retailers are shifting their AI focus in-store
Today, increasing numbers of retailers are implementing AI on the shop floor. Retail Week considers the impact of in-store AI on customers and employees alike and asks whether it is, in fact, the best way forward.
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InterviewQ&A: Iceland head of IT on how tech tie-up is improving in-store security and efficiency
As crime continues to plague the retail sector and staff efficiency becomes more important than ever, Iceland head of IT development Emma Tysoe and Olivia Robinson, head of UK and EU sales at retail communication provider VoCoVo, speak to Retail Week about how their in-store tech partnership is driving efficiency and creating a safer workplace for colleagues and customers alike.
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Retail VoiceEmpowering retail: How consumer choice is reshaping global payments
In the ever-evolving world of retail, Worldpay’s 2024 Global Payments Report reveals a transformative shift where consumer choice is not just influencing but dictating the future of commerce
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NewsCyberattacks and fraud cost UK retail sector £11bn in 2023
The UK retail sector lost £11.3bn to fraudulent activity in 2023, according to global financial technology platform Adyen.
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Innovation of the WeekFrom next-gen AI to Apple Vision Pro: 13 global retail innovations shaking up the industry
Here we bring you the latest quarterly roundup of 13 innovations that caught our attention over the past three months, from ways to protect store staff to Apple’s latest device and an explosion of new AI tools.
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NewsAmazon drops Just Walk Out technology from US grocery stores
Amazon has begun the process of phasing out its patented Just Walk Out technology from its US grocery stores.
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AnalysisPoo power, drones and drive-throughs: Discover the latest supply chain innovations
Supply Chain 2025 analyses how retailers in the UK and internationally are investing to transform their operations. Here, we reveal five innovative ROI-generating solutions explored in the new report
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AnalysisTech meltdowns: what can retailers learn from Sainsbury’s, Tesco and Greggs’ woes?
After Greggs became the fourth major business in the UK to face disruptions due to IT issues in less than a week, what can retailers do differently to avoid such issues in the future?
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NewsGreggs stores close after IT issue affects card payments
Greggs, Britain’s largest bakery chain, has been forced to close stores after IT issues crippled its card payments system.
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NewsExclusive: Future Stores lands on Oxford Street with debut flagship
Immersive retail start-up Future Stores has secured new premises on Oxford Street for its first flagship, Retail Week can reveal.
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Retail VoiceDon’t let innovation and choice fall down the priority list
As consumers become ever more discerning, Worldpay’s Pinar Koygun takes a look at five ways retailers can deepen their engagement with customers
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Retail VoiceFive ways stock tech can superpower your business
With retailers navigating increasing financial pressures and evolving customer expectations, Trust Retail’s Mike Dotson believes the key to success lies in software
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AnalysisTech List 2024: What makes Cider, Zalando, Facewatch and TikTok leaders so inspiring?
Retail Week’s definitive annual index of the people powering tech transformation at 50 influential businesses has been published. We look at what retailers can learn from four of the individuals celebrated in The Tech List
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AnalysisTech List 2024: The definitive index of the world’s top 50 digital retail leaders
Retail Week’s annual celebration of the most influential leaders behind 50 businesses progressing digital retail has landed. Innovative minds from Boots, Tesco, EE, Sephora and Walmart are among those recognised in The Tech List
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Retail VoiceDiscover the top trends on grocery shoppers’ lists
From subscriptions to seamless checkouts, Worldpay’s Pinar Koygun takes a look at what is ticking grocery shoppers’ boxes.
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AnalysisWhat ‘Next Level’ Sainsbury’s means for your 2027 shopping trip
In 2024, Sainsbury’s boss Simon Roberts doubled down on his ‘food first’ strategy and outlined a host of new promises to enhance the customer experience. Put yourself in the position of a loyal Sainsbury’s shopper, how will these promises impact your shop three years into the future?
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AnalysisThe future of retail technology straight from the Expo in New York
As more than 1,000 retail tech companies from around the world showcased their latest innovations at NRF 2024: Retail’s Big Show in New York last week, here is Retail Week’s round-up of the groundbreaking technology revealed at the Expo.
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Retail VoiceHow retailers are using AI to raise revenue
The current use of AI in retail is the tip of the iceberg, and we are only starting to see how the technology can serve and transform the sector. Microsoft’s Olaf Akkerman explores how AI is being applied across the industry and what could come next
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AnalysisFive tech trends that will shape retail strategy in 2024
Which technology trends should retailers be considering in the new year and why is it worth investing time and money in them? We asked a panel of industry experts to talk us through the frontrunners
